Job Description

Explore opportunities with Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.

This 6-month co-op internship is full-time, 40 hours per week, starting January 4th, 2027.

Primary Responsibilities:

• Patient Flow & Support: Facilitates efficient patient movement and appointment availability; greets and escorts patients, and keeps them informed throughout their visit
• Clinical Assistance: Supports clinicians with procedures, testing, and exam prep; performs point-of-care testing and maintains exam rooms and equipment
• Electronic Medical Records (EMR): Updates EMR with vital signs, medical history, medications, allergies, and reconciles prescriptions; ensures data accuracy and compliance with meaningful use guidelines
• Patient Engagement & Communication: Assists with MyHealth Online enrollment, resolves minor concerns, manages messages and correspondence, and handles scheduling and referrals
• Team Collaboration & Operations: Participates in improvement initiatives, orients new staff, provides backup coverage, and may perform medical secretary duties or manage supplies

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Currently pursuing a bachelor's degree from an accredited college or university, and enrolled for the full duration of the co-op internship
• Demonstrated ability to use computer systems, navigate between multiple applications simultaneously, utilize Microsoft Office applications such as Outlook, Word, Excel, or Teams, and perform keyboard-based data entry
• Demonstrated ability to prioritize multiple responsibilities, coordinate work activities, and make work-related decisions independently in a fast-paced environment with frequent interruptions and changing priorities
• Demonstrated ability to communicate in a professional and appropriate manner with patients, providers, pharmacies, healthcare customers, and staff
• Proven solid interpersonal, customer service, time management, and organizational skills

Preferred Qualifications:

• Medical Assistant Certification
• American Heart Association Basic Life Support (BLS)
• Advanced Cardiac Life Support (ACLS) may be required based on specialty

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.