Job Description

Planned Parenthood Great Plains has provided access to sexual and reproductive health care since 1935. The high-quality, expert, and compassionate care we provide is shown through our empathetic and supportive staff members. Past challenges, and those we face today, have served only to solidify PPGP’s commitment to our patients and the community. We continue to reflect on the progress we have made over the last eight decades and look forward to continuing our efforts to secure a world of informed reproductive freedom. Join our dedicated team and “Care. No matter what.”________________________________________
Planned Parenthood Great Plains (PPGP) seeks a Certified Medical Assistant (CMA) for this 21st century health care provider and advocacy organization dedicated to upholding the standard for providing high quality sexual and reproductive health care, providing education that promotes informed proud and authentic sexuality, and changing the culture through proactive advocacy to ensure equality in reproductive and sexual decision making.
The Certified Medical Assistant (CMA) is responsible for providing abortion patient care, post-surgical care for patients, patient education, completing lab tests, and diagnostic ultrasonic services. The CMA collaborates with Nurse Practitioners, Physicians, Nurses, Medical Assistants and/or Reproductive Health Assistants to ensure the highest level of patient care and customer service. The CMA will participate in a team approach to patient care and communicate effectively and sensitively with patients from a wide range of backgrounds and ages while serving as a patient advocate.

Essential Duties and Responsibilities

• Prepares for patient examinations and procedures by checking equipment; reading provider orders; setting-up equipment.
• Conducts courteous and confidential patient interviews and accurately enters data into EPIC. Communicates patient needs to Nurse Practitioner, Surgical Nurse Supervisor and/or Physician.
• Instructs patients on process to ensure cooperation and optimum test results and readies patients for their care.
• Performs ultrasonic diagnostic procedures in accordance with accepted protocols. Follows prescribed safety standards in operations of ultrasound equipment. Maintains ultrasound equipment in appropriate operating condition.
• Assists with patient education and laboratory and recovery room duties.
• Obtains patient’s vital signs, draws blood, performs pregnancy tests and assists with other exams.
• Conducts tests according to CLIA standards and adheres to OSHA regulations when handling biological material. Performs all test control levels.
• Provides non-judgmental counseling to clients by providing support and information on reproductive and sexual health issues, including family planning methods, abortion services and prevention of sexually transmitted diseases.
• Adheres to all HIPAA and patient privacy and confidentiality regulations.
• Participates in health center/affiliate efforts to achieve established productivity and revenue cycle goals.

Competencies

Adapting and Developing   

• Growth Mindset: People with a growth mindset believe that they can improve their skills and knowledge with effort, which they can apply to improving the organization’s patient care, financial performance, and KPIs.  They are more likely to see challenges as opportunities to learn and grow.    

• Feedback: Regularly gives and receives feedback to improve individual, team, and organizational performance in a manner that creates a culture of trust.   

• Resilience: Capacity to remain flexible in thoughts, feelings, and behaviors when faced with disruptions, or extended periods of pressure, to emerge from difficulty stronger, wiser, and more able.   

Effective Execution   

• Initiative: Takes proactive steps to improve personal, team, and organizational performance within the bounds of policies and procedures without waiting for direction.   

• Analyzes Problems and Identifies Solutions: Uses critical thinking to assess challenges, consider diverse perspectives, and develop practical solutions.   

Leadership   

• Coaches and Develops Talent: Shares experience, provides constructive feedback, and encourages reflection to maximize performance and realize potential. Coaches, trains, and guides team members to foster learning and personal growth.     

• Motivate Others: Conveys a sense of purpose and enthusiasm that engages others and creates an environment where people are inspired to do their best.   

• Diversity, Equity, and Inclusion: Demonstrates a commitment to equity and inclusion through observable behaviors, setting the example for others, and participating in affiliate initiatives. Engages in personal and professional development on issues related to diversity, equity and inclusion.   

Promotes Teamwork   

• Lifts People Up: Encourages and empowers colleagues, fostering a positive and collaborative environment.     

• Collaborates with Others: Works effectively with others to achieve shared goals through communication, valuing diverse perspectives, and contributing to collective success.   

• Fosters Communication: Promotes open, honest communication to ensure clarity, trust, and alignment toward shared goals.   

Sets the Example   

• Personal Accountability: Takes responsibility for actions, decisions, and performance to ensure reliability and support team success. Acknowledges mistakes and takes steps to resolve them. Follows through on commitments.  

• Demonstrates Integrity: Values and attends to rules, policies, and procedures and adheres to formal codes of conduct and informal, yet widely accepted, social standards.   

Requirements

• Professional CMA licensure valid in the state of Kansas
• ACLS certification required; IV certification preferred
• Ability to work flexible hours, including Saturdays and evenings
• One to two years’ experience in clinical setting; women's health care experience preferred
• Ability to successfully operate autoclave, centrifuge and blood pressure equipment
• Possess ability to work in a fast-paced environment and maintain a professional posture
• Experience with electronic medical records systems required; prior working knowledge of Epic preferred
• Prior experience with sonography preferred
• Travel throughout the affiliate as needed
• Bilingual a plus

________________________________________ Commitment to Justice, Equity, Diversity, and Inclusion (JEDI)PPGP is wholly committed to fostering a diverse and inclusive organization. We firmly commit to the creation of an environment that values racial equity, diversity, and inclusion, where all individuals feel they are treated fairly, respectfully, and are empowered to bring their full, authentic selves to work. Our commitment is essential to PPGP’s mission of ensuring reproductive freedom as a fundamental right for all individuals. We are committed to supporting employees, applicants, patients, volunteers and vendors with diverse backgrounds. Our vision is to foster a workplace culture that is a safe space where all employees feel included and comfortable sharing their experiences. We demonstrate our commitment to Justice, Equity, Diversity, and Inclusion when we:· Demonstrate and Expect Transparency and Accountability· Educate and Support the Development of our PPGP community· Practice Effective Communication· Foster Trust by Being Responsive to the Needs of our PPGP community· Demonstrate the Use of Inclusive Practices· Display the Ability to Cultivate Belonging
EOE/AA—PPGP is an equal-opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQIA+.
THE WORK OF PPGPPlanned Parenthood Great Plains has been a leading provider of sexual and reproductive health care for more than 85 years, serving women, men, and families in communities across Arkansas, Kansas, Missouri, and Oklahoma. Each year, we provide care to more than 30,000 people across our four-state region through in-clinic and telehealth appointments. We believe that every person deserves to have access to the resources and information they need in order to make decisions about their own health.PPGP serves people from diverse backgrounds and with diverse needs. PPGP’s medical staff includes board certified OB/GYN and family medicine physicians, as well as advanced practice clinicians including nurse practitioners and physician assistants. PPGP’s clinicians provide sexual and reproductive health care, perform examinations, and diagnose and treat infections. PPGP also provides comprehensive, age-appropriate sex education, and our sister corporation, Planned Parenthood Great Plains Votes, is a leading advocate for the sexual and reproductive rights of people in our region.
PPGP believes that diversity in identity and perspective enriches our agency and allows us to better serve our clients. We are committed to workforce diversity and aspire to reflect the communities we serve. We encourage all individuals to share their pronouns during interviews and meetings. To that end, we strongly encourage people of color, LGBTQIA+ identifying individuals, people with disabilities and other underrepresented groups to apply.