Job Description

Position Title: Medical Assistant Position Code: MA-XXXX

Department: Organization Wide Oracle Code: MA-XXXX

Reports to: Department Manager/DirectorS afety Sensitive: ☒ Yes ☐ No

Exempt Status: ☐ Yes ☒ No

Position Purpose:

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision to be among the kindest, highest quality health systems in the country.

Key Responsibilities

• Responsible for patient care under the direct supervision (in the office suite or exam room) of a Physician, Physician Assistant, or Nurse Practitioner.
• Responsible for maintaining all applicable KHI Policies and Procedures.
• Escorts patients to exam room and prepares patient for exam including vital signs, history, and reason for seeking care.
• Cross trains in data entry, balancing of accounts, charges fees and collect payments due.
• Schedules/confirms appointments.
• Maintains and facilitates communication between patients, family and clinical staff.
• Reports as necessary to Public Health at direction of provider.
• Maintains work area including exam rooms, supplies, medication and immunizations.
• Performs CLIA waived lab tests and obtains specimens; performs proficiency testing and runs controls for waived tests; may perform venipuncture.

• Performs other duties as assigned.

• Responsible for charging for technical functions, assisting the physician and nurses for all clinical requests, and maintaining all applicable KRMC policies and procedures.
• Included are also injections, organizing chemotherapeutic agents for the Oncology Nurses to administer, looking up authorizations, and developing moderate knowledge of chemotherapy, its side effects, and implications upon a patient population.

Qualifications

Required Education: High School or Equivalent - will be required to provide proof (Diploma or Official Transcripts) upon hire

Must also meet one of the following criteria:

• GraduateofamedicalassistantprogramaccreditedbyCommissiononAccreditationofAlliedHealth Education Programs or Accrediting Bureau of Health Education Schools (documentation on file) or;

• Hold a current medical assistant certification from a nationally recognized certifying body accredited by NationalCommissionforCertifyingAgenciesorAmericanNationalStandardsInstitute(e.g.,AAMA,AMT, NCCT, NHA) or;

• CompletionofamedicalservicestrainingprogramthroughtheU.S.ArmedForces(documentationon file).

Certification:

• BLScertificationthroughtheAmerican HeartAssociationorAmericanRed Cross.

Skills and Knowledge:

• Able to communicate effectively with others; manage multiple priorities and tasks, to maintain attention to detail.
• Able to recognize and respond appropriately to urgent/emergent situations per protocol.
• Knowledge of/ able to implement direct care, newborn through geriatric.
• Knowledge of/able to use basic medical terminology

Preferences

Experience: One to two years’ experience as a medical assistant in a clinical outpatient setting.

Special Position Requirements

Exposure Categories:

• Category I Expected duties have routine potential for exposure to blood, body fluids or tissues

• Other potential hazard(s): possible exposure to chemical, biological and radioactive substances; possible exposure to hostile individuals

Work Requirements

• Must be able to distinguish appropriate colors.
• Incumbent must be able to consistently reach and/or work above and below shoulder level; lift up to 50 pounds.
• Able to walk/be on feet 90% of day with frequent bending, squatting, kneeling, standing.
• Able to sit at desk 10% of day; communicate using telephone.

Created/Revised: 10/27/2018; 3/25/2019; 10/3/2019; 2/22/2022; 3/18/2026; 5/21/2026