Reports To: The medical assistant will report to the Practice Administrator.

The medical assistant provides support for the providers by scribing, setting up procedures, and rooming patients. They are a critical component of the office and are needed to create a productive, thorough, and friendly environment for both the patients and the providers. They work hands-on with patients while also providing behind the scenes support, taking phone messages, getting insurance coverage, and providing prescription support.

Responsibilities and Duties:

• Scribe for providers during examinations and surgical appointments
• Assist provider and patient in examination and surgical settings
• Utilize electronic medical record software to document office notes
• Listen to and document phone messages from patients
• Process prescriptions and prior authorizations
• Prepare and process lab specimens
• Work with various lab equipment and complete lab tasks
• Stock, set up, clean, and sterilize exam rooms
• Provide excellent, polite, and efficient patient care

Qualifications:

• Education level.
  • High School diploma or equivalent required
• Experience
  • At least one year of experience working in a position requiring direct relations with people and customer service
• Specific skills
  • Ability to draw blood within 3 months of hire date
  • Ability to remove sutures within 2 months of hire date
  • Ability to assist with surgeries/witness blood and tissue without feeling faint or having to excuse yourself
  • High level of accuracy and organization
  • Ability to work in a fast-paced, busy, upbeat medical setting
  • Proficient in using technology (e.g., accessing patient information, submitting electronic prescriptions, and completing on-line lab requisitions)
  • Strong keyboarding skills
  • Strong communication and interpersonal skills
• Personal characteristics.
  • Honest and trustworthy
  • Strong team-oriented focus and positive attitude
  • Self-starter and fast learner
  • Dependable and punctual
• Required certifications/training/documentation
  • CMS Compliance Certification – completed annually
  • OSHA and Infectious Disease Control Training – completed annually
  • Hepatitis B Virus Vaccination record or equivalent titer - on file
• Physical abilities
  • Ability to stand and walk for 4 hours at a time
  • Ability to safely lift 25lbs