Job Description

Staff Position Description

Position Title: Medical Assistant Position Code: MA-______

Department: Physician Services Safety Sensitive: YES

Reports to: Service Line/Clinic Manager Exempt Status: NO

Position Purpose:

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision to be among the kindest, highest quality health systems in the country.

Key Responsibilities

· Responsible for patient care under the direct supervision (in the office suite or exam room) of a Physician, Physician Assistant, or Nurse Practitioner

· Responsible for maintaining all applicable KHI Policies and Procedures

· Escorts patient to exam room and prepares patient for exam including vital stats, history and reason for seeking care

· Cross trains in data entry, balancing of accounts, charges fees and collect payments due.

· Schedules/confirms appointments

· Maintains and facilitates communication between patients, family and clinical staff.

· Reports as necessary to Public Health at direction of provider

· Maintains work area including exam rooms, supplies, medication and immunizations

· Performs CLIA waived lab tests and obtains specimens

· Performs proficiency testing and runs controls for waived tests

· May perform venipuncture

· Participates in clinical division meetings

Qualifications

Education: High School diploma or Equivalent

Certification/Licensure: BLS through the American Heart Association

DPS Level 1 Fingerprint Clearance Card

Must meet one of the following criteria:

☐ Has attended an approved medical assistant training program, a copy of the diploma or transcripts are on file, by one of the following:

a. The Commission on Accreditation of Allied Health Education Programs; or

b. The Accrediting Bureau of Health Education Schools

☐ An unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute and a copy of that certification is on file.

☐ Was directly supervised by the same physician, physician group, or physician assistant for a minimum of 2000 hours prior to February 2000. (Letter from physician, physician group, or physician assistant must be on file)

☐ Has completed a medical services training program of the Armed Forces of the United States and a copy of that certificate is on file.

☐ Has completed an unapproved medical assistant training program and was employed as a medical assistant after program completion, prior to February of 2000.

Skills:

· Ability to communicate effectively with others

· Ability to manage multiple priorities and tasks, to maintain attention to detail

· Knowledge of and ability to use computer hardware and software applications

· Ability to recognize and respond appropriately to urgent/emergent situations per protocol

· Knowledge of and ability to implement direct care, newborn through geriatric

· Knowledge of and ability to use basic medical terminology

Preferences

Experience: One to two years’ experience as a medical assistant in a clinical outpatient setting

Special Position Requirements

Exposure Categories:

· Category I: Expected duties have routine potential for exposure to blood, body fluids or tissues

· Other potential hazard(s): possible exposure to chemical, biological and radioactive substances; possible exposure to hostile individuals

Work Requirements

· Must be able to distinguish appropriate colors

· Incumbent must be capable of consistently reaching and/or working above and below shoulder level, lifting up to 50 pounds

· Capable of walking or being on feet 90% of time per day with frequent bending, squatting, kneeling, standing

· Capable of sitting at desk 10% of the time per day; communicating using telephone

Created/Revised: 10/27/2018; 3/25/2019; 10/3/2019; 6/3/2025