Job Description

Medical Assistant

Gastroenterology East, P.A. & Endoscopy Center – Greenville, NC

Gastroenterology East, P.A. & Endoscopy Center is seeking a dedicated Medical Assistant to join our team in delivering exceptional, patient-centered care to Eastern North Carolina and surrounding communities.

Gastroenterology East, P.A. & Endoscopy Center is committed to delivering high-quality, compassionate care while improving the health of our community. We partner with providers and patients to ensure access to leading-edge gastrointestinal services in a supportive and collaborative environment.

Why Join Us?

• Patient-Centered Excellence: Serving the community since 2005 with high-quality, evidence-based gastrointestinal care
• Mission-Driven Impact: Help address critical healthcare disparities in one of the most underserved regions
• State-of-the-Art Facility: Work in a modern center located in Greenville’s Medical District, equipped with advanced technology
• Comprehensive Services: Exposure to advanced GI procedures including colonoscopy, EGD, capsule endoscopy, liver elastography, and more
• Professional Growth: Supportive environment focused on career development and skill advancement
• Community Commitment: Be part of a team improving access to care and outcomes for local patients

Position Summary

The Medical Assistant plays a key role in supporting clinical and administrative operations while providing excellent patient care. This position is responsible for ensuring a welcoming environment, assisting with patient flow, and supporting procedural readiness.

Key Responsibilities

• Greet patients and provide exceptional customer service
• Answer and direct phone calls, respond to patient inquiries, and address needs promptly
• Prepare and maintain procedure rooms, including cleaning, stocking, and room turnover
• Assist with patient flow to and from procedure rooms
• Support patient positioning and care within scope of practice
• Pull and stage case materials in designated areas
• Maintain accurate documentation and assist with administrative duties as needed
• Follow aseptic and sterile techniques in all applicable procedures
• Ensure adherence to quality, safety, and infection control standards
• Collaborate with team members to improve efficiency and patient experience
• Adapt quickly in a fast-paced clinical environment

Qualifications & Requirements

• High School Diploma or GED required
• BLS certification required
• Completion of Medical Assistant, Certified Nursing Assistant (CNA), or Patient Care Technician (PCT) training program
• Minimum of 1 year of relevant clinical experience preferred

Skills & Competencies

• Strong customer service and communication skills
• Ability to work independently and as part of a team
• Excellent time management and organizational skills
• Attention to detail and commitment to patient safety
• Ability to manage multiple priorities in a fast-paced setting

What We Offer:

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:

· Medical, dental, vision, and prescription coverage

· Life and AD&D coverage

· Availability of short- and long-term disability

· Flexible financial benefits including FSAs and HSAs

· 401(k) and access to retirement planning

· Paid holidays and vacation

Who We Are:

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

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