Job Description

Position: Medical Assistant

Reports to: Clinic Manager

The Medical Assistant works under the direct supervision of the clinic physician according to the medical protocol set forth by Medi-Weightloss Clinics®. Under general direction, provides patient care: obtains patient’s vitals; administers IM & SQ injections; conducts urinalysis, ECG, body composition, and phlebotomy; documents patients’ progress; and assists with patient care management. The environment is fast-paced, and the position is multifaceted.

Key Responsibilities

As a Medical Assistant, you’ll be a vital part of our mission, blending clinical expertise with front office efficiency to deliver outstanding patient experiences. Your role will include:

Clinical Duties:

• Perform essential clinical tasks such as taking patient vitals, conducting ECGs, and performing phlebotomy with precision and care

• Administer intramuscular (IM) and subcutaneous (SQ) injections

• Prepare laboratory order forms

• Retrieve and review patient lab results to support seamless care

• Document patient progress in charts and/or EMR systems with accuracy

• Conduct follow-up calls to monitor patient progress and provide empathetic support

• Take on additional clinical responsibilities as needed to ensure top-tier patient care

Administrative Duties:

• Manage a multi-line phone system, efficiently routing calls and addressing inquiries

• Deliver exceptional patient service by greeting patients warmly and maintaining a welcoming, professional environment

• Support clinic operations by monitoring inventory levels for clinical and office supplies

• Perform daily scanning and uploading of patient documents to maintain organized records

• Train colleagues on daily procedures as directed by the office manager or physician.

• Contribute to clinic marketing initiatives to drive profitability and promote our mission

Other Skills/Abilities:

• Motivational counseling/advising skills

• Must be able to multi-task, apply critical thinking skills, and provide highest level of customer service at all levels of the operation

• Interpersonal / human relations skills

• Ability to maintain confidentiality

• Ability to work with as part of the clinic team and corporate structure

Requirements

• Medical assisting license is preferred but not required