Job Description
Rediscover Purpose with ADVENT
At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.
Now Hiring: Medical Assistant
Location: Akron-Canton (assist at nearby Eton Chagrin and Strongsville clinics as needed)
As a Medical Assistant, you will play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.
What You’ll Do as a Medical Assistant:
- Greet, room, and take vitals of patients.
- Ensure clinic patient appointments run in a timely manner, communicating with Physicians and APPs for necessary information before they see patients.
- Sanitize exam rooms after each patient
- Sanitize equipment used in clinics including instruments, scopes, and specialty procedure equipment.
- Record into the patient’s EHR encounter as necessary per visit
- Support clinical procedures as delegated by the supervising physician, including patient preparation, procedure scheduling, assisting during procedures, and reviewing discharge instructions.
- Rotate/stock pharmaceutical closet; dispose of expired medications
- Maintain inventory of medical supplies and non-sample pharmaceuticals
- Order medical supplies and pharmaceuticals as needed, per established protocol
- Crosstrain in Patient Service Representative duties
- Identify, propose and implement continual improvements to drive process efficiency, scalability and innovation within the scope of your work that enhances our ability to achieve the ADVENT vision.
- Support the overall success of the organization and perform other related duties as requested by leadership.
- Plan and adapt with business growth and strategy, cross-training where necessary to accommodate different situations and locations.
- Follow all legal and compliance requirements, including HIPAA guidelines to maintain patient privacy.
What You Bring:
- Medical Assistant experience preferred, such as CMA (AAMA), Registered Medical Assistant (RMA), or Certified Clinical Medical Assistant (CCMA) or two years of working experience.
- Procedure assisting experience preferred but not required
- Excellent time management skills, including ability to work autonomously and with minimal direction.
- Strong customer service orientation with excellent communication skills, including phone, verbal, written, and active listening, with the ability to build rapport with patients
- Ability to solve problems with the focus on patient experience to make critical decisions
- Experience working with performance-based goals or metrics
- Solid data entry and technology skills including Outlook, Word, Excel, EHR
- Tech-savvy with experience in Microsoft Office and Electronic Health Records
- High attention to detail and accuracy
- A problem-solver who thrives in a fast-paced environment
- A positive, team-oriented attitude and strong work ethic
- Must be willing to assist and train at various clinics within the market as needed.
- Valid driver license
Why Choose ADVENT:
- 16+ days PTO (prorated first year) + paid holidays
- Health, dental, and vision coverage with employer-paid HRA
- 401k match & life insurance
- Regular business hours - no nights or weekends
- A culture that values solutions and encourages growth
- Convenient Monday-Friday schedule, Enjoy weekends and evenings for yourself!
- This is a full-time 32-40 hr/week flex position - No weekends
Primary Schedule:
Monday &Tuesday: 8am-5:30pm
Wednesday & Thursday: 8am-4:30pm
Friday: 8am-2:30pm
Explore more at: ADVENT Careers Website
