Job Description

Medical Assistant – University Urogynecology

Full-Time | Knoxville, TN

Join a Team That Makes a Difference in Women's Health

University Physicians' Association (UPA) is seeking a compassionate, motivated, and detail-oriented Medical Assistant to join our University Urogynecology team in Knoxville, Tennessee. If you are passionate about patient care and enjoy working in a collaborative healthcare environment, we'd love to hear from you.

In this role, you'll work closely with physicians and fellow healthcare professionals to deliver exceptional care and create a positive experience for every patient. This is an excellent opportunity for a Medical Assistant who thrives in a fast-paced setting and values meaningful patient interactions.

What You'll Do

Responsibilities include, but are not limited to:

• Assist physicians with direct patient care and clinical procedures
• Coordinate patient scheduling and appointment management
• Obtain prior authorizations and pre-certifications for imaging studies, including MRIs and CT scans
• Communicate test results and follow-up information to patients
• Perform phlebotomy and other clinical support duties
• Accurately document and process physician orders
• Build positive, professional relationships with patients, families, providers, and staff
• Help ensure a seamless and efficient patient experience from check-in to follow-up care

What We're Looking For

The ideal candidate will possess:

• Strong communication and interpersonal skills
• Excellent organizational and time-management abilities
• A high level of attention to detail and accuracy
• The ability to prioritize tasks and meet deadlines in a busy clinical environment
• A patient-first mindset and commitment to outstanding customer service

Why Join UPA?

We value our employees and offer a comprehensive benefits package designed to support your health, well-being, and future, including:

• Generous Paid Time Off (PTO), Sick Leave, & Paid Holidays
• Medical, Dental, and Vision Insurance
• Short-Term and Long-Term Disability Coverage
• Life Insurance
• 401(k) Retirement Plan
• And more!

If you're looking for an opportunity to grow your healthcare career while making a meaningful impact on patients' lives, apply today and become part of the University Urogynecology team.

Requirements

What We're Looking For

The ideal candidate will possess:

• Strong communication and interpersonal skills
• Excellent organizational and time-management abilities
• A high level of attention to detail and accuracy
• The ability to prioritize tasks and meet deadlines in a busy clinical environment
• A patient-first mindset and commitment to outstanding customer service

Qualifications

• Medical Assistant certification or current LPN license required
• 6 months to 1 year of medical office or clinical experience required
• Women's Health or Gynecology experience preferred