Job Description

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clinical care team consists of board-certified urologists, most of whom are fellowship-trained, nationally recognized, awarded, and published. Working in a team-based environment, our mission is to help patients optimize their urological health.

Join our dynamic healthcare team in Virginia Beach as a Medical Assistant, where you’ll play a hands-on role in delivering exceptional patient care—from assisting with procedures and lab testing to empowering patients through education and support. If you thrive in a fast-paced environment and love making a meaningful impact every day, this is your opportunity to combine clinical expertise with compassionate service while working alongside dedicated providers.

Duties and Responsibilities

• Ensure that exam rooms are prepared, cleaned, and stocked in anticipation of patients and between patient visits, as needed. Prepare patient charts as necessary for appointments
• Prepare patients for in-office procedures and assist providers during examinations, treatments, and tests. Additionally, perform required procedures such as phlebotomy, bladder scans, catheter changes, etc.
• Collect and correctly label all necessary lab specimens, including but not limited to blood, urine, and biopsy tissue
• Perform CLIA-waived laboratory testing, strictly adhering to the policies and guidelines established by UVA and the practice
• Effectively use necessary PPE as appropriate and adhere to safe handling and disposal protocols for medical equipment and materials
• Provide patient education and training as needed, including but not limited to self-catheterization, bladder irrigations, pre-op instructions, and post-op care
• Utilize electronic medical records for documentation and charting of all patient information, including but not limited to phone encounters, appointment scheduling, lab results, provider orders, etc.
• Cover phones for patient triage, including prescription refills, appointment scheduling, and other duties related to aiding in patient care and treatment. This involves answering, documenting, and routing incoming patient calls when appropriate
• Obtain authorizations and pre-certifications for clinical treatments, exams, diagnostic testing, and prescriptions as required by the patient's health plan

Requirements

• Certification as a Medical Assistant or equivalent
• Successful completion of secondary education in medical assisting or another nursing-related field of study
• Ability to multitask and work in a fast-paced environment
• Excellent customer service skills
• Ability to lift/push/pull at least 50 pounds

Equal employment opportunity for all is a very important philosophy for our practice. We will evaluate all applicants and employees without regard to race, color, religion, national origin, sex, age, non-disqualifying disability, history of military service, genetic information, or any other status protected by law. This policy applies to all employment practices, including, but not limited to, recruitment, employment, assignments, promotions, reassignments or transfers, disciplinary matters, establishment of rates of pay or other compensation, and selection for training programs.