Job Description

The Medical Assistant works closely with Physicians/Providers and other members of the primary or specialty care team by performing a variety of clinical and administrative patient-related responsibilities. In this lead role, the LMA also works to fulfill a variety of patient needs and ensures smooth patient flow within the office, occasionally in both the back and front of the practice office.

• Greets patients in a professional and friendly manner in person on site and/or via phone
• Escorts patients to exam rooms ensuring preparation and set up is ready for provider appointments
• Takes vital signs and may perform ancillary tests appropriate to skill level per provider guidance
• Properly prepares exam rooms for providers, ensuring they are properly stocked with all necessary supplies for use during patient examinations, treatment, and procedures
• Apply dressings, bandages, and splints as directed by providers
• Ensures a sanitized and safe working environment is maintained per required protocols
• Maintains complete and accurate patient records entering all information timely per established protocols
• Properly maintains HIPAA compliance including strict confidentiality at all times
• Demonstrates excellent communication skills by properly coordinating and communicating services between patients, providers, coworkers, and outside entities as necessary and timely always with professionalism
• Performs other medical assistant / office duties as needed or requested

Requirements

• 1-2 years’ experience as a Medical Assistant working in a professional outpatient practice medical office (podiatry practice highly preferred)
• High School Diploma or equivalent
• Current American Heart Association CPR Certification or ability to achieve within timeline required
• Certification from an approved medical assistant program or equivalent combination of training and hands on relevant experience highly desired
• Requires critical thinking skills, decisive/good judgment and the ability to work with minimual supervision once fully trained
• Ability to respond appropriately to emergency situations
• Adaptable with regard to advancement of and changing technology per business needs
• Demonstrates attention to detail, accuracy and thoroughness
• Ability to establish and maintain cooperative and professional working relationships with personnel at all levels within the company
• Able to coordinate patient services, assist patients with office, medications and procedure authorizations and clearly explain processes to patients
• Ability to use EMR and perform chart abstraction into EMR
• Efficient typing skills requried to input various data into Information Systems
• Strong computer skills and use of Microsoft office programs
• Ability to efficiently prioritize and complete work
• Excellent interpersonal, listening, written, and verbal communication / writing skills along with a full understanding and comprehension of the English language
• Excellent organizational and problem-solving skills
• Must be able to multi-task and be flexible in changing work assignments sometimes on short notice, which may include decreased or increased work hours or working at a different practice location as needed to ensure business needs are properly met
• Ability to work in a fast-paced and constantly changing work environment
• Must be able to lift up to 30 pounds at a time.

or any combination of academic education and professional training and development along with applied work experience that demonstrates the ability to successfully perform the essential functions of the position.