Job Description

About Covenant House New York

Join a Legacy of Hope and Empowerment at Covenant House New York!

For over 50 years, Covenant House New York (CHNY) has been at the forefront of transforming lives by providing comprehensive shelter, housing, and wrap-around support services for vulnerable homeless, runaway, and exploited youth. As the largest provider of these essential services in New York City, CHNY impacts the lives of over 1,500 young people aged 16-24 every year.

At CHNY, our doors are open to all young people in need, regardless of race, religion, sexual orientation, gender identity, and expression. Our dedicated team offers various services, including shelter, housing, education, employment, health, mental health support, youth development, and anti-human trafficking initiatives. We operate with harm reduction and trauma-informed principles to ensure the best care for our youth.

But our mission goes beyond immediate support. We are passionate advocates for systemic change, influencing public policy, and raising awareness of the critical issues surrounding youth homelessness. Our ultimate goal is to provide a safe refuge and empower young people to build a brighter future founded on compassion, unconditional love, and absolute respect.

Join us in making a difference in the lives of countless young people. Join a team that inspires long-term transformation and hope.

About the role

The Medical Assistant is responsible for direct patient care including initial greeting, intake assessment, lab procedures, vital signs assessment, communicating data to the provider, and following through until discharge. Competent in performing the following functions appropriate to the age of the patient, maintains a safe and clean care environment, quality improvement, assists in the training of the new students and volunteers. Actively and consistently contributes to department operations and communications, behaves in a manner consistent with the mission and objectives of Covenant House and performs other duties as requested in an appropriate and timely manner, demonstrating tact, sensitivity, and ability to deal with people beyond giving and receiving instructions.

What you'll do

(Responsibilitiestoincludebutare notlimitedtothe following)

• Interview patients to determine the reason/purpose of the visit and to obtain any pertinent medical information related to the visit
• Prepares patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature.
• Record the information provided by the patients, along with vital statistics and information such as test results, in their electronic health records.
• Escorts patients to the examination rooms and prepares them for the physician.
• Order medical supplies and equipment, prepare purchase requisitions, and maintain working relationships with Covenant House's medical supply houses and purchasing departments.
• Responsible for the organization, stocking, and preparation of examination rooms.
• Maintains and orders all health-related forms
• Performs venipunctures as needed and labels specimens.
• Delivers medications to residential floors as needed
• Collect blood or other laboratory specimens, log them, and prepare them for testing.
• Explain treatment procedures, medications, diets, and physicians' instructions to patients.
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and stocked with required medical supplies.
• Clean and sterilize examination rooms and instruments and dispose of contaminated supplies.
• Schedule appointments for patients when covering the front desk.
• Change dressings on wounds.
• Greet and record patients arriving at the center.
• Perform general office duties such as answering telephones, dictating, and completing insurance forms.
• Assist with inventory and order medical, lab, and office supplies and equipment.
• Maintains and is responsible for all storage areas, including orderliness and rotation of storage closet and storage room.

• Perform routine laboratory tests and sample analyses.
• Set up medical laboratory equipment.
• Operate electrocardiogram (EKG) and other equipment to administer routine diagnostic tests.
• Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
• Follow operating instructions, troubleshoot breakdowns, maintain supplies, perform preventive maintenance, and call for repairs to keep equipment operating.
• Updates job knowledge by participating in educational opportunities and reading professional publications.
• Adhering to professional standards, policies, procedures, and federal, state, and local requirements.
• Is an active participant in inspiring a culture that encourages the values of Covenant House.
• Performs all other duties as assigned

Management and Leadership

• Always upholds CHNY’s mission, vision and principles, standards of conduct, policies and procedures.
• Performs other duties as assigned and needed.

SUPERVISORY DUTIES

• This position does not supervise any other position.

Qualifications

• A high school diploma and a graduate from an accredited school of medical assistance are required.
• Current AHA-approved BLS card; Registered or Certified MA preferred.
• Bilingual (English/Spanish) is a plus.
• Computer literacy and experience with using electronic health records are required.
• Good verbal and written communication skills.
• Adaptable to changing work schedules and patient needs.

Knowledge/Skills

• Good verbal and written communication skills.
• Motor coordination and manual dexterity required.
• Adaptable to changing work schedules and patient needs.

Benefits

Covenant House New York offers a rich package of benefits including but not limited to:

• Medical
• Vision
• Dental
• Life & Supplemental Life Insurance
• Short and Long-term disability insurance
• Eligibility for medical benefits begins on the date of hire
• PTO includes three weeks of vacation in the first year, ten holidays, 13 sick days, five personal days, and birthday days off
• 403b with employer contribution after 12 months