Job Description

Job Title: Medical Assistant
Location: Greenwood, IN
Department: Outpatient
Employment Type: Full-time

Are you a compassionate and detail-oriented Medical Assistant/Phlebotomist looking to make a meaningful impact in behavioral health care? Do you thrive in a fast-paced, team-oriented environment where you can support individuals on their journey toward improved health and wellness? Join our team at Centerstone as a Medical Assistant.

As a Medical Assistant, you will play a vital role in supporting outpatient psychiatry services by assisting with patient care, clinic operations, laboratory services, and care coordination. This role supports physicians, nursing staff, and clients by performing clinical and administrative duties including phlebotomy, injections, appointment coordination, medical documentation, and client support services. Our ideal candidate is compassionate, organized, adaptable, and committed to delivering high-quality care while building positive relationships with clients and team members.

Centerstone offers a welcoming community, affordable living, and opportunities for professional growth while allowing you to make a direct impact in the lives of individuals receiving behavioral health services.

Position Perks & Benefits:

• 29 Days of PTO
• Eligibility for HRSA Loan Repayment *eligibility requirements apply
• Employee benefits package – health, dental, vision, retirement, life, & more**
• Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees
• Company-paid basic life insurance
• Emergency Medical Leave Program
• Flexible Spending Accounts – healthcare and dependent child-care
• Health & Wellness Program
• Employee Assistance Program (EAP)
• Employee Discount Program
• Mileage Reimbursement

Key Responsibilities:

• Assist physicians and nursing staff with patient care and clinic operations
• Prepare patients for examinations and treatment procedures
• Obtain patient histories and record vital signs accurately
• Administer injections and perform laboratory testing and phlebotomy duties
• Maintain exam rooms, supplies, medical equipment, and inventory
• Schedule appointments, manage charts, and complete prior authorizations
• Provide education and information to clients regarding clinic services and care needs
• Communicate lab results and medical concerns to providers and nursing staff
• Support coordination of medical appointments, hospital visits, and discharge planning
• Visit residential locations as assigned to complete medical reviews and support care coordination
• Monitor and maintain durable medical equipment and clinic logs
• Complete documentation timely and accurately according to company policies
• Maintain confidentiality and uphold safeguarding and HIPAA protocols
• Participate in required meetings, trainings, and additional duties as assigned

Education and/or Experience Qualifications:

• High school diploma or equivalent required
• Graduate from an accredited Medical Assistant Program or Licensed Practical Nurse (LPN) in applicable state required
• One year of experience in a physician office or clinical setting preferred
• Previous phlebotomy and laboratory experience preferred
• CPR certification preferred

Required License/Certification (one of the following):

• Certified Medical Assistant (CMA) preferred
• Licensed Practical Nurse (LPN) in applicable state preferred
• Current driver’s license, acceptable driving record, and current auto insurance required

Additional Qualifications:

• Strong verbal and written communication skills
• Ability to remain calm and professional in crisis situations
• Strong organizational and multitasking abilities
• Ability to work effectively with individuals from diverse backgrounds
• Knowledge of electronic health record systems and medical documentation practices
• Ability to follow instructions, maintain confidentiality, and work collaboratively with interdisciplinary teams
• Basic mathematical and problem-solving skills
• Flexible and adaptable in a rapidly changing healthcare environment

Supervisory Requirements:

• N/A

Employment Requirements:

• Successful completion of background checks including criminal record, driving record, abuse/neglect, and fingerprint checks
• Completion of New Hire Orientation upon hire
• Completion of all required training, including Relias training, upon hire and annually thereafter

Physical Requirements:

ADA Consideration – Sedentary Work:
Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including repetitive movements of hands, fingers, and arms for typing and documentation tasks.

Sedentary work primarily involves sitting but may include occasional walking or standing for brief periods throughout the workday.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Adult & Child Health is a Smoke and Tobacco Free Workplace.