Duties:
• Perform all administrative and direct patient care tasks in a clinical setting to patients at check out.
• Obtain Lab/test results from outside as well as sending standing orders to designated labs
• Processing prior authorizations for various tests MD orders
• Contacting insurance companies to file appeals or obtain verbal authorizations for urgent treatment
• Working closely with providers to coordinate patient care needs
• Providing patients with referrals for continuing care
• Educate patients about medical processes and procedure
Requirements
Qualifications:
(PREFERABLY BILINGUAL - ENGLISH/VIETNAMESE)
• Electronic Medical Records programs,(EPIC Preferred)
• Customer Service Experience
• Multiple Phone Lines/Experience in a fast paced work environment
• Medical Terminology, OSHA and HIPAA training
• Experience with Medicare, HMO and PPO insurance payers
• Excellent verbal and written communication skills required
• Proven problem solving, analytical and decision making skills
• Strong computer skills (Microsoft Word, Excel and Outlook)
BASS Medical Group is a large physician owned, physician directed, and patient centered organization. Our goals are to provide high quality, cost effective, integrated, healthcare and physician services. To preserve community based independent physician practice locations throughout California.
At BASS Medical Group, our practices are closer and more connected to the people and neighborhoods we serve. With a more personal touch to healthcare and easier access to the care you need, we help guide you to the best possible outcome.
