Job Description

Medical Assistant or EMT (Patient Care Technician)

• Direct Hire
• Permanent
• Full-Time

Primary Responsibilities (including, but not limited to)

• Greet patients in a professional, warm, friendly and welcoming manner.
• Register patients, handle front office administrative tasks and back office.
• Perform patient registration (enter in DocuTap, verify insurance, collect copays, check outstanding balances, etc.)
• Take vital signs and complete triage of patient
• Prepare equipment and aid physician during treatment and examination of patient.
• Direct patients to available examination rooms.
• Document patient data and ensure all ordered tests are performed accurately and in a timely manner.
• Explain prescribed procedures and treatments to patients.
• Maintain awareness of comfort and needs of the patient.
• Administer injections, IV’s, and phlebotomy as directed by the provider.
• Assist provider – Discharge patients from room with instructions.
• Properly start lab equipment daily; Perform maintenance on equipment as scheduled.
• Maintain daily log; document all requests and results of lab work accurately.
• Perform laboratory tests according to written instructions.
• Ensure each room is cleaned after each patient encounter.
• Ensure patient flow is speedy and organized.
• Restocking medical supplies.
• General office cleanup at end of day or end of shift.
• Enter charges, scan charts and ensure patient files and charges are complete and accurate.
• Answer incoming calls in a professional manner – forward call or take message as appropriate.
• Coordinate faxes and referrals with other physicians and employers.
• Ensure cleanliness of patient waiting area and front office area.

Qualifications

• Prefer a minimum of 1 year of experience in a medical office setting
• Understanding of HIPAA, OSHA, and universal precaution concepts
• Graduate of accredited MA program
• Excellent Customer Service Skills
• Must be proficient in the use of computer software
• Warm, friendly attitude with excellent patient interaction skills
• Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills, able to multi-task and work independently