Job Description

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Provides general medical care under the direction of a licensed provider to patients in an outpatient clinic setting. Clinical role focusing on front desk protocols, triage, and medical assisting. Responsibilities - Medical Assisting

• Front desk protocols and patient satisfaction.
• Experience understanding patient insurance intake and processing.
• Obtain patient vitals, medical history, and reason for visit, and prepare the patient for a physical exam
• Explain prescribed procedures and treatments to patients
• Ensure all ordered tests are performed accurately and in a timely manner
• Administer prescribed medications and treatments in accordance with the approved procedure
• Draw blood and preparation labs for reference lab processing and/or in-house processing
• Perform laboratory tests, lab-quality controls, and equipment maintenance according to written instructions
• Respond to all lab messages and call back requests
• Perform all drug screening procedures in accordance with established rules and regulations
• Ensure patient immunizations are well documented and administered in accordance with the approved procedure
• Conduct physician referrals as well as service pre-certifications on an as-needed basis
• Prepare exam rooms; sterilize instruments, equipment, and supplies for procedures
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Responsibilities - Cross Trained Medical Receptionist

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

QualificationsPrevious medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Associates degree (A.A.) or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience. AMT registered and AAMA Certified Medical Assistants are preferred. Experience using Experity EMR is a plus! DOT Trained a plus! American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. AFC Urgent Care Tustin is equipped with an onsite lab and in-house x-ray capability.
Benefits/Perks

• Paid time off
• Health insurance
• Dental insurance
• Retirement benefits
• Employee referral incentives
• Great small business work environment
• Flexible scheduling
• Additional perks!

Compensation: $23.00 - $26.00 per hour

PS: It’s All About You!

American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.

If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.

Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.

We are an Equal Opportunity Employer.