Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Hartford HealthCare, one of the nation's leading health care providers, andGoHealthUrgent Care, an on-demand consumer-centric care company,areoperatingurgent care centers across the Connecticut area.

At Hartford HealthCare-GoHealthUrgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team!

Market-leading benefits include:

• Medical, Dental, Vision, 401k matching

• Employeeassistanceand wellness programs including a strong focus on promoting mental health

• Generous Paid time off

• Bonus: Up to $600/month

• Growth opportunities

• Sign on bonus up to $3,500 for external candidates

The Medical Assistantassistsin examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. Draws and collects blood samples from patients andpreparespecimens for laboratory analysis. Prepares treatment rooms for examination of patients.

Job Requirements

Education

• High School Diploma required

• Graduate of a Medical Assisting Program preferred

Work Experience

• Medical Assistant experience preferred

• Front Desk experience preferred

• Basic Life Support (BLS)requiredat the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).

One of the following Certifications is Required:

Under one yearof Medical Assistant experience requires one of the following Certifications at the time of hire:

• CCMA- Certified Clinical Medical Assistant (verified through NHA, NationalHealthcareerAssociation)

• CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)

• RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists)

• NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)

• NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals)

In lieu of an approved MA Certification, we will also accept one of the following

• 1+ years of working experience as a Medical Assistant in a Hospital or Urgent Care Setting, OR

• 1+ years of working phlebotomist experience

Candidates who do not hold an approved Medical Assistant certification at the time of hire must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.

In lieu of an approved MA Certification, we will also accept one of the following at the time of hire:

• Graduate of an Accredited School of Nursing or LPN or RN

• EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)

• CNA - Certified Nursing Assistant

• Additionally, CPOE certification for order entry isrequiredwithin two weeks of start date.

Essential Functions

• Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.

• Process co-pays and schedule patient appointments for assignedcenter

• Coordinate provider referrals to assigned Specialist.

• Answer patient questions regarding their care and keep them informed of their status.

• Inform technical staff of patient flow.

• Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit

• Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases toprovideras needed.

• Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information toprovider

• Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.

• Responsible for completing order sheets tomaintainsupply inventory levels; regularly checkexpirationdates on supplies.

• Responsible for maintenance of medical records and scanning charts to patient files.

• Answer phone calls, collect and sort daily incoming and outgoing postal correspondence

• Ensure reception is well maintained

• Conduct courtesycall-backsfor patient follow-up.

• Perform opening and closing duties, whichincludescashing out, end-of-day communication, and securing the building.

• Follow operating instructions to perform and document daily controls and calibration of equipment;maintainQuality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, andsubmitrepair tickets as needed.

• All other duties as assigned.

Additional Knowledge,Skillsand Abilities Required

• Basic Medical Assistant duties

• Ability to type quickly, basic computer knowledge

• Proficient in Microsoft Word and Excel

• Detail oriented, able to rely on experience and judgment to perform a variety of tasks,participateon a team, andaccomplishgoals

• Exceptional written and verbal communication skills

• Able to interact and treat all persons with fairness,respectand sensitivity to cultural/social difference

If you like wild growth and working with happy, enthusiastic over-achievers,you'llenjoy your career with us!

Note this is not inclusive of all the duties of the positionYou may be asked by leaders to perform other dutiesManagement reserves the right to revise this position description at any time

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!