Job Description

About Us

Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at www.pinnaclefertility.com

About the Role

The Medical Assistant is a vital role in supporting patients throughout their fertility journey. We are seeking compassionate, detail-oriented individuals who thrive in a dynamic, fast-paced environment. As a Medical Assistant, you will assist with procedures, provide education, and support the multidisciplinary team, ensuring every patient receives exceptional care at every step of their path to parenthood.

We are seeking a Medical Assistant to join our dedicated team at the Pinnacle Fertility - Illinois, located in Chicago, IL. This full-time, onsite role working from Monday–Friday shifts from 7:30 AM – 5:00 PM, along with every other weekend availability.

Key Responsibilities

• Greet and check-in patients, verify medical history, and update their information.
• Assist healthcare providers with patient examinations, procedures, and treatments.
• Perform diagnostic tasks such as taking vital signs, drawing blood, and administering injections.
• Prepare examination rooms and ensure equipment and supplies are stocked and ready.
• Maintain accurate and up-to-date electronic medical records (EMR).
• Coordinate and schedule patient appointments, including follow-ups and referrals.
• Educate patients on treatment plans, medication protocols, and preventive care measures.
• May assist with in-office procedures and provide critical support during egg retrievals and other outpatient procedures.
• May prepare, maintain, and assist within the Operating Room (OR), ensuring sterile technique, proper equipment setup, and smooth clinical flow.
• Adhere to infection control and safety standards to maintain a clean and organized environment.
• Assist with inventory management and clinical supply ordering.
• Respond to patient inquiries and provide outstanding customer service.
• Perform other duties and support special projects as assigned.

Position Requirements

• Education & Licensure:
• High school diploma or equivalent required.
• Completion of a Medical Assistant program strongly preferred.
• Maintain current BLS certification.
• Experience & Skills:
• Experience as a Medical Assistant preferred.
• Phlebotomy experience is a plus.
• Excellent communication, organizational, and multitasking abilities.
• Proficiency with computers and electronic medical records (EMR) systems.
• Exceptional customer service skills and the ability to empathize with patients.

Compensation & Benefits

• Hourly Rate: $21.00 - $24.00 per hour (final offers based on experience, skills, and qualifications).
• Benefits Package: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous PTO, paid holidays, and a retirement savings program. Full details will be shared during the interview process.

Diversity & Inclusivity at Pinnacle Fertility

At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply.