Job Description

The Medical Assistant (MA) has duties and responsibilities related to patient care in the ambulatory clinic environment. The individual displays responsible behaviors, communicates effectively to others and functions as a member of the healthcare team. The MA functions under the direct supervision and authority of the provider when performing clinical tasks during patient care. MA must demonstrate competency in all skills related to the performance of patient care. The MA maintains an inventory of examination/procedure room supplies, assists in the organization of efficient patient flow, and organizes the clinic environment to assure patient safety. The MA demonstrates problem-solving skills as they relate to patient care activities, provides guidance for and acts as a role model for Medical Assistants in the clinical area.

Demonstrates Competency in the Following Areas:

• Collects patient information and assessment data. Obtains additional data from patient and significant other based on initial data collection. Performs chart review prior to clinic visit to obtain historical data.
• Obtains and records patient’s vital signs: temperature, pulse, respiration, blood pressure, weight and height.
• Reports assessment findings to practitioner, and records on appropriate documentation forms in a timely manner.
• Ability to perform a head-to-toe assessment, under supervision, on all patients and reassessments as per policy. This includes neonate, pediatric, adolescent and geriatric patients and the general patient population.
• Performs patient care responsibilities considering needs specific to the standard of care for patient's age.
• Ability to adequately assess and reassess pain. Utilizes appropriate pain management techniques. Educates the patient and family regarding pain management.
• Performs all aspects of patient care, within the scope of position, in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
• Demonstrates the ability to assist providers with procedures and perform services requiring technical and manual skills.
• Interacts professionally with patient and family and involves patient and family in the formation of the plan of care.
• Follows the five medication rights and reduces the potential for medication errors.
• Demonstrates knowledge of lab requirements, requisitions.
• Triage medical calls and troubleshoots problems as they occur.
• Demonstrates proficiency in phlebotomy.
• Performs other duties as assigned within scope of practice.

Requirements

Regulatory Requirements:

• High school diploma or GED required
• Current and active certification as a medical assistant required
• Current BLS certification.

Language Skills:

• Able to communicate effectively in English, both verbally and in writing.
• Bilingual skills desired

Other Skills:

• Basic computer knowledge required
• Knowledge of an EHR preferred