Job Description

Medical Appointment Scheduler

Dunwoody / Sandy Springs

Full-Time | 7:45 AM – 4:15 PM

$20–$22/hour (based on experience)

We are seeking a reliable and detail-oriented Medical Appointment Scheduler to join our outpatient clinic team. This role is essential in ensuring smooth daily operations and delivering excellent patient service.

Responsibilities:

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  Schedule, confirm, and manage patient appointments
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  Communicate effectively with patients, providers, and staff
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  Maintain accurate records within the Electronic Health Records (EHR) system
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  Verify insurance information and assist with basic billing inquiries
• 
  Handle high call volumes while maintaining professionalism
• 
  Ensure patient confidentiality and compliance with HIPAA guidelines

Qualifications:

• 
  Minimum of 2 years of medical scheduling or related healthcare experience
• 
  Strong communication and customer service skills
• 
  Excellent time management and multitasking abilities
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  High attention to detail and accuracy
• 
  Basic understanding of medical terminology
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  Familiarity with EHR systems ( eClinicalWorks (eCW) preferred)
• 
  Knowledge of insurance and billing fundamentals
• 
  Strong problem-solving skills and professional demeanor

What We're Looking For:

A dependable team player who thrives in a fast-paced clinical environment and is committed to providing a positive patient experience.