Job Description

We are seeking a dedicated Medical Administrative Assistant to join our team in South Brisbane, Queensland. This permanent, full-time role is essential for ensuring the smooth operation of our medical practice. The successful candidate will play a vital role in supporting healthcare professionals and enhancing patient experiences through effective administrative support.

Responsibilities:

• Manage patient appointments and maintain the scheduling system
• Assist with patient registration and ensure accurate data entry
• Handle incoming calls and respond to patient inquiries professionally
• Maintain patient records in compliance with privacy regulations
• Coordinate with medical staff to ensure efficient workflow
• Prepare and manage medical documents and correspondence
• Assist with billing and insurance claims processing
• Ensure the reception area is welcoming and organised

Qualifications:

• High school diploma or equivalent; additional qualifications in medical administration are advantageous
• Previous experience in a medical or administrative role is preferred but not essential for entry-level candidates
• Strong organisational skills and attention to detail
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite and medical software applications
• Ability to work effectively in a team and independently
• A compassionate and patient-focused approach to service