Nashua, NH
Greater Nashua Mental Health is seeking a detail oriented, people focused Medical Administrative Assistant to support our Medical Services Team. In this role, you’ll manage patient scheduling, coordinate communication, and ensure providers have everything they need for effective patient care.
Key Responsibilities
• Schedule patient visits and ensure 95% of post-hospital discharges are booked within 7 days.
• Manage appointment changes using the Just in Time scheduling system.
• Handle incoming calls and route messages.
• Coordinate medical document flow, including lab results and patient requests.
• Support medical and nursing staff with mail processing, supply management, and general administrative tasks.
Qualifications
• High School Diploma or GED.
• Experience with Electronic Medical Records (EMR).
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Strong customer service and de-escalation skills.
• Excellent communication, organization, and time management abilities.
• Ability to multitask, stay flexible, and exercise sound judgment.
• Collaborative mindset and ability to work independently.
Why Join Us?
We value curiosity, teamwork, and a "can do" attitude. We offer a supportive environment plus competitive benefits:
• Two health plan options
• HRA, HSA, FSA
• Dental & vision coverage
• Life, AD&D, short/long-term disability
• Accident & critical illness insurance
• 403(b) with up to a 5% match
• Generous earned time off + extended sick time
• 10 paid holidays
• Tuition reimbursement
• Eligible for Public Service Loan Forgiveness & NH State Loan Repayment
Salary Range: $17.59/hour – $24.18/hour
Greater Nashua Mental Health is an Equal Opportunity Employer.
Greater Nashua Mental Health provides comprehensive evidence-based services and supports for mental health and substance use disorders to individuals and families throughout the entire life cycle. As the state-designated Community Mental Health serving the greater Nashua region and all of Southern Hillsborough County, we serve everyone who walks through our doors, and no one is ever turned away due to financial limitations.
Our Mission:
Empowering all people to thrive through excellent care, community engagement, and a commitment to innovation and growth.
Our Vision:
A community in which all individuals and families have access to the transformational, integrated mental health services they need to lead hopeful, fulfilling lives.
