Role Responsibilities

Are you a seasoned mediator with a passion for adult learning and experience in training others? If so, the Civil Mediation Program has an exciting opportunity for you to develop and deliver a training program for new roster mediators, ensuring the highest quality of service to Albertans.

In this role, your key responsibilities will include, but are not limited to:

• Developing a training program for new civil mediators joining the roster Mentorship Program.
• Creating adaptable training plans and supporting materials that address diverse learning styles and developmental needs.
• Collaborating with experienced mediators, mentors, and program stakeholders to ensure training reflects best practices and program goals.
• Delivering virtual training sessions and workshops focused on mediation competencies.
• Scheduling and coordinating training session dates with mentees.
• Assisting in evaluating the effectiveness of training programs based on feedback and outcomes.
• Maintaining records of participant progress and program results.
• Assisting with development of recruitment materials, role-play scenarios, and role-player training.
• Consulting with supervisors for program planning and review.

To be successful in this role, you will bring:

• Advanced knowledge of mediation theory and practice, including conflict dynamics and high-conflict behaviors.
• Understanding of mentorship models, coaching techniques, and adult learning principles.
• Strong project management, curriculum development, and instructional design skills.
• Excellent interpersonal and leadership abilities.
• Strong written and verbal communication skills, with the ability to convey complex information clearly using plain language.
• Ability to work effectively both independently and within a team environment.
• Professional demeanor and commitment to service excellence.

Note: A copy of the job description can be provided upon request.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf

The successful candidate will possess the following Alberta Public Service competencies:

• Creative Problem Solving Actively encourages a culture of innovation and imaginative thinking. Challenges self and others to expand their thinking.
  
  
• Agility: Proactively explains how anticipated change will affect work processes or structures in general.
  
  
• Drive for Results: Sets goals and prioritizes work to accomplish them. Follows through on duties and tasks and reports on progress.
  
  
• Develops Self and Others: Creates a safe environment where learning is considered a shared experience and where people can continue to develop new skills.
  
  
• Build Collaborative Environments: Creates and inspires a bold, compelling, shared vision that generates excitement, enthusiasm, commitment and a sense of empowerment to achieve results.

Qualifications

A minimum of 180 hours of Mediation, and/or Alternative Dispute Resolution, and/or Conflict Management training is required. Please clearly indicate in your resume the specific courses, the number of hours of training for each, and the organization or training institution where the training was completed.

Completion of one of the following is also a requirement:

• Bachelor of Social Work with some related experience, OR
• Master of Social Work (no experience required), OR
• Related University Degree (e.g. Education, Dispute Resolution/Conflict Management, Social Work, etc.) and 2 years related experience; OR
• Related Diploma and 3 years related experience; OR
• Related Certificate and 4 years related experience.

Related experience includes:

• Experience using an interest-based, facilitative model in mediations.
• Experience with co-mediation models, practical experience working in structured or court connected programs.
• Experience teaching, coaching, or instructing in a mediation training program or a similar learning environment.
• Experience developing training materials, facilitator guides and assessment tools.
• Experience with group facilitation, including managing diverse learning styles, and virtual/in-person delivery formats.

Assets

Preference will be given to candidates with:

• A professional designation as a mediator (e.g., Qualified Mediator (Q. Med), Chartered Mediator (C. Med)) or an equivalent recognized credential.
• Experience working in court-connected civil claims mediation.
• Train-the-Trainer certification or equivalent adult education/facilitation training.
• Experience applying culturally responsive and trauma-informed approaches when working with diverse individuals and groups.
• Proficiency in Microsoft Office applications (Word, Teams) and Zoom.

All applications must include a cover letter. Applications without a cover letter will not be considered. In your cover letter (maximum one page), please provide an overview of how your experience aligns with the scope of this position. Cover letters will be assessed for grammar, spelling, and punctuation as part of the screening process.

Shortlisted candidates may be invited to participate in an assessment to evaluate their ability to apply mediation theory in practice, as well as their facilitation and training skills.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards

Notes

Position Information:

• This is a full-time wage position for a six (6) month term, located in either Edmonton, Red Deer, or Calgary, depending on the successful candidate’s location.
• Occasional work outside business hours (8:15 AM - 4:30 PM) may be required.
• Final candidates will be required to undergo a security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Instructions for your Resume

For Employment Experience

• Please indicate duration of employment (month, year)
• Please specify employment status (i.e., casual, part-time, or full-time)
• Ex: Youth Worker, Jan 2006 - June 2009, Part-time (three, 8-hour shifts/week)

For any Post-Secondary Education

• Please specify your major and length of program
• Please specify the year you graduated.
• Ex: Bachelor of Social Work, 4-year Degree (Graduated 2017)

Links and information on what the GoA have to offer to prospective employees:

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.

*Wage positions are compensated only for hours worked and are not eligible for benefits or pension contributions In lieu of statutory holidays and vacation pay, an additional 11.6% will be added to your pay.