Job Description

Employing Unit: Colonial Farm Credit

Position Title: Consumer Loan Specialist (Loan Processor)

Salary: $47,000+ commensurate with experience and qualifications

plus superb benefits package provided to all employees including up to 9% 401k contributions and profit-sharing program

Colonial Farm Credit ( www.colonialfarmcredit.com) is a member-owned agricultural credit cooperative and provides loans for:

• Farms and country homes

• Land purchase, home construction, and improvements

• Buildings, machinery, livestock and equipment

• Production capital for both full-time and part-time farmers

• Ag-related businesses

Consumer Loan Specialist

We have an excellent opportunity for a Consumer Loan Specialist to join our Mechanicsville team. Reporting to the Loan Operations Supervisor, this role is responsible for supporting Consumer loan processing, closing, and servicing activities, along with a variety of administrative and customer service functions.

Key Responsibilities

• Perform loan and accounting functions related to:

o Loan processing

o Loan closings

o Loan service activities (payments, disbursements, documentation)

• Collaborate closely with Relationship Managers (Loan Officers) to ensure timely and accurate loan closings following approval

• Prepare and review loan documentation to ensure completeness and compliance with Farm Credit procedures

• Manage post-closing activities and ongoing loan servicing responsibilities

• Provide professional customer service by:

o Answering incoming calls

o Greeting customers and visitors

o Responding to routine inquiries

o Directing callers and customers to appropriate resources

• Communicate effectively with attorneys, settlement agents, and borrowers throughout the loan closing process

Additional Information

• Farm Credit loans are retained within our portfolio for the life of the loan (not sold on the secondary market), allowing for a more relationship-focused approach to servicing.

What We’re Looking For

• Strong attention to detail and processing/organizational skills

• Ability to manage multiple tasks and deadlines in a fast-paced environment

• Clear and professional communication skills, both written and verbal

• Customer service mindset and team-oriented approach

Education, Experience, and Requirements (Qualifications for Success)

• Minimum of three (3) years of experience processing consumer loans (home purchases, refinances, consumer construction, lot loans)

• Intermediate proficiency in Microsoft Office Suite, including Outlook, Word, and Excel

• Current Notary Public commission or ability to obtain commission upon hire

• Demonstrated ability to manage multiple tasks and work independently with minimal supervision

• Strong written and verbal communication skills, with the ability to interact effectively with customers and colleagues

• High level of discretion and ability to maintain confidentiality

• Exceptional attention to detail and accuracy

• Excellent customer service, telephone, organizational, and grammar skills

• Ability to successfully pass background screenings, including credit, criminal, driving, and drug tests

• Working knowledge of Farm Credit operations (preferred)

• High school diploma required; Associate degree in business or related field preferred

• Experience as a real estate paralegal and/or in consumer mortgage lending preferred, including familiarity with deeds, deeds of trust, mortgage notes, title insurance, and residential or acreage real estate transactions

Location: Mechanicsville Office, 7104 Mechanicsville Turnpike, Mechanicsville VA 23111

Supervisor: Amanda Weaver, Loan Operations Supervisor – Consumer Team

Applications Accepted Through: Sunday, May 31, 2026

EOE/D/V