Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.

About the Role

Our Mechanical Technician is responsible for the safe operation, maintenance, inspection, troubleshooting, and repair of all mechanical systems and equipment throughout the hotel. This role supports exceptional guest experiences by ensuring that heating, ventilation, air conditioning (HVAC), plumbing, pumps, chillers, motors, and other mechanical systems operate efficiently, reliably, and in accordance with Four Seasons standards for safety, quality, and luxury service.

What you will do:

· Inspect, troubleshoot, repair, and maintain chillers, pumps, motors, valves, fans, and associated mechanical equipment throughout the hotel.

· Respond promptly to maintenance requests through the Hotel's centralized maintenance management system (HotSOS).

· Perform preventive maintenance on all mechanical equipment and ensure is accurately recorded within HotSOS.

· Maintain and troubleshoot guestroom FCUs, bathroom exhaust systems, plumbing fixtures, and domestic hot water systems.

· Diagnose equipment malfunctions and implement effective corrective actions to minimize downtime.

· Support the operation and maintenance of plumbing and water systems, including pumps, drainage systems, and related equipment.

· Monitor water treatment programs for chilled water, Hot water, domestic water, and swimming pool systems.

· Support energy conservation initiatives by monitoring equipment performance, identifying inefficiencies, and reporting energy-saving opportunities.

· Monitor the performance of mechanical systems and identify opportunities to improve efficiency and reliability.

· Ensure all work is carried out in compliance with safety regulations, hotel policies, and engineering best practices.

· Report hazards, unsafe conditions, and equipment defects immediately. Respond effectively to emergency situations, including equipment failures, water leaks, power outages, and fire-related incidents.

· Support renovation projects, upgrades, and new equipment installations as required.

· Maintain cleanliness and organization within engineering workshops, plant rooms, and work areas.

· Complete work orders, maintenance reports, and inspection records accurately and in a timely manner.

· Work collaboratively as part of a cohesive engineering team with a strong focus on internal service and guest satisfaction.

· Always maintain Four Seasons' service culture and attention to detail. Participate in emergency response procedures and operational readiness activities.

What you bring:

· Technical diploma or vocational training in Mechanical Engineering, HVAC, Refrigeration, Industrial Maintenance, or a related technical field.

· Minimum 3 years of hands-on experience in mechanical maintenance, preferably within luxury hotels, resorts, facilities management, hospitals, or large commercial buildings.

· Strong practical knowledge of:

1. HVAC and refrigeration systems.
2. Chillers, pumps, motors, and associated mechanical equipment.
3. Plumbing, water distribution, and drainage systems.
4. Preventive maintenance programs and troubleshooting of complex mechanical systems.

· Ability to read and interpret technical manuals, mechanical drawings, and equipment specifications.

· Strong problem-solving skills with the ability to work independently and efficiently under pressure.

· Strong communication skills, a team-player mindset, and a genuine commitment to service excellence.

· Proficiency in Arabic is required; English is an advantage.

· Flexibility to work shifts, weekends, and respond to emergency situations when required.

What we offer:

· Competitive salary and comprehensive benefits package.

· Excellent training and development opportunities.

· Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.

· Recognition programs and employee wellness initiatives.

Schedule & hours:

· Full-time job.

· Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.