Job Description

Hiring for Day Shift!

Please note that this is a Field Service Technician based role, and will travel within the larger GTA to provide support to customers!

New Flyer is North America’s heavy-duty transit bus, based on experiences leader, providing sustainable mobility solutions through transit buses, technology, and infrastructure. New Flyer is a subsidiary of NFI Group, a leading independent bus and coach manufacturer and a leader in electric mass mobility solutions. Building on its 90+ year legacy of innovation, New Flyer is the only manufacturer offering all three types of zero-emission transit buses, with over 1,900 zero-emission buses delivered to date. Proudly serving all 25 of the largest transit agencies in North America, New Flyer actively supports over 35,000 heavy-duty transit buses currently operated by approximately 500 agencies.

Are you a skilled mechanic with experience in both traditional and cutting-edge technologies, or an aspiring apprentice eager to grow? Join New Flyer as a Field Service Technician, where you’ll play a crucial role in maintaining and repairing our diverse fleet. You will ensure that our buses, from diesel engines to electric drivetrains, operate at their peak performance.

In addition to your mechanical expertise, you'll take on the role of Field Service Technician, providing essential on-site support across various locations in Canada and the US. This dynamic, customer-facing position involves troubleshooting, repairing equipment, completing retrofits, and ensuring high levels of customer satisfaction through professional service. You will work closely with teams from both MCI and New Flyer, enhancing operational efficiency and fostering strong customer relations.

WHY JOIN OUR TEAM:

• Competitive Wages
• Extended Health Benefits (Medical, Dental, and Vision)
• Paid Holidays
• Generous Vacation Time
• A continuous learning environment.
• Ability to advance your career with a growing company.
• Ongoing employee development through a variety of in-house training initiatives along with tuition subsidies for courses at outside institutions

WHAT YOU WILL DO:

• Comprehensive Diagnostics and Repairs Utilize your expertise to diagnose and repair advanced systems, including diesel, electric, and hydrogen fuel cell engines. Handle intricate repairs across HVAC systems, driveline components, and electrical systems.
• Advanced HVAC System Maintenance Take the lead in servicing and repairing complex HVAC systems, ensuring optimal passenger comfort and system efficiency.
• Electrical and High-Voltage Systems Conduct in-depth troubleshooting and repairs of high-voltage electrical systems and drivetrains for electric buses. Employ advanced diagnostic tools to resolve complex issues.
• Fleet Vehicle Inspection and Certification Oversee the final inspection process for fleet vehicles, ensuring all repairs and maintenance meet rigorous safety and performance standards before vehicles are certified for service.
• Mentorship and Team Leadership Provide guidance and support to junior mechanics, including Mechanic III and Mechanic II team members. Mentor and help develop their skills to uphold high standards of workmanship.
• Innovate and Adapt Stay updated with industry advancements and integrate new technologies into your work. Contribute to setting the standard for maintenance practices, including those related to electric and hydrogen fuel cell vehicles.

WHAT YOU NEED TO BE SUCCESFUL:

• A minimum of five (5) years' work experience working in a similar position preferably with heavy duty transit buses or heavy-duty trucks.
• Technical Expertise: Experience with diesel engines, driveline components, electrical systems, and electric vehicle maintenance. Familiarity with diagnostic devices such as DDEC, ATEC readers, and equipment diagnostics (e.g., Cummins Insite, DDDL, Allison DOC, Wabco Toolbox, Bendix ACOM).
• Tool Proficiency: Proficiency with shop tools, diagnostic devices, and equipment for assembly and repairs.
• Certification: Certified Truck & Coach Technician (310T), or currently pursuing certification, Red Seal Preferred. Additional certifications related to electric vehicles or advanced diagnostics are beneficial.
• Customer Service Skills: High level of professionalism with strong customer service skills, capable of interacting positively with clients.
• Problem-Solving Skills: High problem-solving skills and the ability to work independently and as part of a team.
• Organizational Skills: High organizational skills and the ability to maintain detailed reports and logs.
• Travel Requirement: Willingness to travel 50% of the time, with a valid passport required.
• Safety and Precision: Strong understanding of safety practices and effective use of personal protective equipment.

$40 - $48 per hour

Vacancy Status - We are currently recruiting to fill this open position

OUR WHY: We exist to move people. Our mission is to design, deliver, and support market-leading bus and motorcoach solutions that are safe, accessible, efficient, and reliable. Our values—safety, quality, integrity, accountability, teamwork, and sustainability—are at the core of everything we do. NFI Group | We Move People - YouTube

Leveraging 450 years of combined experience, NFI offers a wide range of propulsion-agnostic bus and coach platforms, including market leading electric models. Through its low- and zero-emission buses and coaches, infrastructure, and technology, NFI meets today’s urban demands for scalable smart mobility solutions. Together, NFI is enabling more livable cities through connected, clean, and sustainable transportation. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, nfi.parts, www.alexander-dennis.com, arbocsv.com, and carfaircomposites.com

AI Assisted tools may be used in parts of the screening or selection process.

New Flyer is an equal opportunity employer. We celebrate diversity, ensure equitable experiences and are committed to creating an inclusive environment reflective of the communities we operate. Accommodations are available at all stages of the recruitment process, at the candidates’ request.