The Role You Could Play
Don't miss this fabulous opportunity to join MECCA and lead the MECCA Balmain team as theirStore Manager on a full-time basis, working Tue-Sat.
Our Store Managers play a pivotal role in the business with the responsibility of leadinga team ofpassionate Hosts and Specialists to deliver an exceptional customer service experience every single day. You champion our MECCA Values and embody our vision of making customers look and feel their best.
Key responsibilities as a Store Manager include:
Engageand motivateyour team in store to meet KPIs and uphold our values
Drive success in your team throughongoingtraining, mentoring and providing feedback whilst working closely with your Regional Sales Manager to build a highly effective team.
Ensure smooth and efficient store operations that underpin a seamless customer experience
Attend our bi-annual leadership conference in Melbourne, with motivational guest speakers from both inside and outside the beauty industry providing invaluable guidance for life.
What You Will Bring
We look for experienced, senior and passionate managers who are capable of leading and motivating a team, driving operational excellence and delivering on sales and KPI expectations.Along with embodying our values and brand, you:
Along with truly believing and embodying our values and brand, you have:
Extensive experience (minimum 3 years) managing a large format retail environment where you inspire, coach and train large team
A true passion for exceptional customer service
Previous leadership experience with proven sales success and team member development
A make-it-happen mindset with a proven ability to develop strong relationships to drive outcomes
Genuinely care about people, and always sees through the eyes of the customer and team to ensure the best customer and team member experience.
Have an unrelentless pursuit of operational effectiveness with demonstrated back of house experience (highly desired)
An ability to think big and long-term, and drive change through influencing others
Exceptional communication and organisational skills
Life at MECCA
We look for people who embody our core values, are passionate about innovation, and are willing to do whatever it takes to ensure our customers look and feel their best. Once you join our team, we will empower you to lead, to change the game, to ignite their inner entrepreneur and to embrace any opportunity for growth and development.
We believe in our people and what they are capable of, which is why our team members are rewarded right from the very beginning. Our team members enjoy some amazing benefits, including:
Rewarding and recognising through a competitive salary package, annual salary review, bonus program, and amazing individual and team incentives
A generous product discount to spoil themselves and their immediate family plus a generous product allowance
Countless opportunities for education and development –including, Leadership Conferences, trainingsessions, an online Learning Lab, access to amazing guest speakers including brand founders and business leaders and once in a life time events!
A Parental Support Program featuring paid parental leave and ongoing superannuation
At MECCA, we constantly focus on innovating while providing a unique and supportive company culture, and we like to surprise and delight our team! To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-support-careers.html
Since our very first day in 1997, our purpose has been to enable our customers to feel and look their best by offering them the world’s best line-up of beauty and skin-care brands (+ more), coupled with exceptional service. Fast forward to today, and we have over 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day.
Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or our Distribution Centre (DC), you will be an integral part of the MECCA family.
Our Retail Store teams are known for their energy, passion and expertise; bringing MECCA to life and helping us deliver on our purpose across four unique concepts – MECCA Cosmetica, MECCA Maxima, MECCA and our online stores (mecca.com.au and meccabeauty.co.nz).
Working in our Support Centre will give you the opportunity to be part of high-impact, cross-functional projects, where you will get to immerse yourself in cutting-edge technologies and market-leading innovations. Not only do we work with over 150 of the best global beauty brands, we also develop, produce and distribute MECCA’s very own signature line of products. From supply chain to digital design, from software development to strategy, and everything in between, we are looking for diverse people from all backgrounds to continually challenge our way of thinking.
Last but certainly not least, our rapidly expanding DC teams are the backbone of our operations and are key to the delivery of a seamless customer experience through online fulfillment and ensuring our stores have the right products at the right time.
