Job Description

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

· Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers

• Promote Corporate Brands to customers
• Train, monitor, and supervise associates working within department to ensure all state health department guidelines for safe food handling and holding are followed at all time
• Train associates on standardized recipes, correct weights and portion control
• Ensure consistent food presentation, quality and quantity
• All prepared food must meet company standards
• Keep in constant communication with management on kitchen needs or repairs
• Order all products not available through Kroger from Fishmarket. Work closely with the department head to determine Chef Shoppe/Bistro/Pastry needs and coordinate orders.
• Prepare daily job lists or work with your lead chef to prepare daily job lists for the Chef Shoppe/Bistro/Pastry and coordinate with the department head on tasks that may need to be completed.
• Make sure best practices are followed at all times and that all associates working within your Chef Shoppe/Bistro/Pastry area understand the importance of these practices
• Check in chef orders and put away in their proper place in a timely manner. Insure raw meats are stored on lower shelving below any cooked product and that the First In First Out system is being used to prevent loss.
• Ensure food displays are appealing
• Utilize product before it is outdated
• Do not make any substitutions or deviate from our standardized recipes (consistency is key)
• Make sure that hot, refrigerated, and frozen food is kept at a safe temperature and that everything is rotated, labeled, and dated. Report any problems to management
• Maintain temperature logs
• Make sure that foods are not ordered or prepped too far in advance to insure the freshest product
• Work with the department head to control food costs
• Take inventory of the Chef Shoppe/Bistro
• Fill customer special orders. Special orders must have a 5 lb. minimum to be taken. Special orders must also have a 75% mark up. Chefs will cost out these recipes and retain a copy of that cost sheet to ensure compliance with company standards
• Coordinate with the department head on any special cleaning that needs to done within your department (hoods, scrubbing down walls and others)
• Must be 18 years of age or older
• Notify management of customer or employee accidents
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud to store management
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Desired Previous Job Experience
• Second language

Minimum Position Qualifications:
• Culinary Degree
• Ability to handle stressful situations / Effective communication skills
• Possess adequate knife handling skills and knife speed