Job Description

Job Location Ellicott City, MD 21042 Position Type Full Time Salary Range $20.00 - $23.00 Hourly

Job Shift Morning Job Category Admin - Clerical

The Meaningful Day Administrative Assistant will perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs, and managing Meaningful Day activities. Demonstrates commitment to employment as the first option for all people, regardless of ability.

Essential Duties and Responsibilities include the following:

• Ensure important documentation, i.e, spreadsheets, calendars, and data, is created and maintained properly
• Answer phone calls and emails in a timely and professional manner
• Use technology such as email, text messaging, and video chats to maintain regular ongoing, effective communication with assigned person(s), families, the agency, affiliated agencies, local businesses, transportation, and the community in general
• Process end-of-month paperwork / electronic records for consistency and completeness
• Utilize The Arc Howard’s electronic record system to document various services and activities for billing purposes
• Monitor documentation daily to ensure services provided match billing
• Assist with Billing and Invoices as needed
• Maintain accurate records, collecting and compiling data, and submitting records to appropriate sources in a timely fashion
• Facilitate teamwork, routine communication, and positive interactions among participants, within the department, families, and other departments to ensure that participant goals are met
• Demonstrate sensitivity and objectivity while respecting the opinions, perspectives, customs, and individual differences of others
• Follow ethical standards of practice (e.g., confidentiality, informed consent, etc), and recognize personal limitations
• Speak at staff meetings to inform staff of administrative updates
• Attend meetings and webinars to stay informed of best practices and upcoming changes. Ensure the center and programming continue to comply with the CMS Final Rule. Prepare, educate, and lead staff towards change to new DDA Meaningful Day Services and fee-for-service billing in LTSSMaryland.
• Oversee the completion of Maryland Data twice per year
• Prepare written summaries of data when needed
• Perform Other Duties as assigned

Qualifications

• At least 18 years old
• GED or high school diploma
• Technical knowledge to operate a computer and a smartphone to perform essential job functions
• Experience working with people with intellectual disabilities
• Valid Maryland driver’s license and daily access to an insured vehicle to travel
• Ability to complete all COMAR and agency-required training