Job Description

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.

Under the overall supervision of the Chief of Mission (CoM) and the direct supervision of the MEAL Coordinator (PSU) the incumbent will be responsible to support MEAL activities.

1. Carry out the day-to-day operationalization of the MEAL framework in close coordination with PSU, programmes, and management priorities.

2. Assist in preparing tools in line with project MEAL plans for monitoring activities, including surveys, questionnaires, focus group discussion questions, and more.

3. Support implementation of monitoring activities, including assisting with technical support and capacity building for mission enumerators, third party monitors, implementing partners, and/or programme teams.

4. Where relevant, conduct regular field monitoring to locations of IOM/IP programming according to project objectives, outcomes, and outputs for all sectors.

5. Liaise with sector focal points on a regular basis to keep track of project implementation.

6. Support with development of tools, technical support, and monitoring of third-party monitors/evaluators.

7. Support in data cleaning, analysis and drafting of M&E reports.

8. Circulate M&E reports, analysis, findings to relevant project manager.

9. Support Complaints and Feedback Mechanism (CFM) process, including the systematic verification of functionality, collecting and recording feedback and complaints and contributing to regular and ad-hoc reports.

10. Liaise closely with program teams to conduct awareness raising activities on mission Community Feedback Mechanisms among target communities and ensure proper CFM visibility throughout implementation.

11. Liaise with program teams to address complaints and feedback in a timely manner.

12. Follow-up on M&E findings, recommendations, issues from field monitoring reports and CFM to ensure that operations take appropriate actions to resolve the issues or recommendations.

13. Assist in the collection and documentation of best practices, to support action learning and improved Accountability to Affected Populations.

14. Perform any other duties as may be assigned.

EDUCATION

• High school degree/certificate with five years of relevant work experience; or

• University Degree from an accredited academic institution in Social Science/Public Relation/Economics/Development Studies/ International Relations or other relevant disciplines with three years experience. Master’s Degree an advantage.

Accredited Universities are those listed in the UNESCO World Higher Education Database

EXPERIENCE

• Experience in liaising with partner organizations, national and international institutions an advantage.

• Must be proficient with MS Office (Sway, Forms, PowerPoint), KoBo ToolBox. Knowledge of PowerBI is an advantage.

• Demonstrated knowledge in monitoring, evaluations, accountability, and learning processes. Good knowledge of and experience with humanitarian guidelines and principles.

• Experience in collecting data through both qualitative and quantitative approaches.

• Good working knowledge of statistical packages (Excel, etc.) is required.

• Good knowledge of data protection.

• Expert data handling skills (classification, categorizing, tabulation etc.) and demonstrates diligence in data management.

• Good knowledge of information presentation techniques (graphing, charting, tabling etc.) and interpreting them.

• Ability to understand, explain and contextualize accountability tools.

• The position requires availability and willingness to work outside regular office hours occasionally.

SKILLS

• Strong coordination, negotiation, mobilizing and facilitation skills.

• Information dissemination skills are required.

• Ability to work effectively under pressure.

• Organization, planning, and time management skills.

• Staying open to internal and external feedback.

• High level communications skills.

LANGUAGES

• For this position, fluency in English and Polish is required (oral and written).

• Fluency in Ukrainian and Russian is an advantage.

IOM’s official languages are English, French and Spanish.Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. Required Competencies IOM’s competency framework can be found at this link Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion wherever possible.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators (Level 1)

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
2. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
3. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
4. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
5. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
6. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
7. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
8. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies