The MDU (Multi-Dwelling Unit) Manager is responsible for overseeing the day-to-day operations of multiple installation and service crews serving multi-dwelling properties. The MDU Manager ensures projects are completed safely, on time, within quality standards, and in accordance with customer expectations. This role provides leadership, coaching, and operational oversight while fostering a culture of safety, accountability, customer service, and continuous improvement.
Essential Duties and Responsibilities:
Qualifications
Required Qualifications:
High school Diploma or equivalent
Minimum of five (5) years of experience in the telecommunications, broadband, fiber optic, or cable industry.
Minimum of two (2) years of experience leading field operations, construction teams, or installation crews.
Strong knowledge of fiber optic and coaxial network infrastructure.
Demonstrated experience managing employee performance, productivity, and work quality.
Proficient with Microsoft 365 applications, including Outlook, Excel, Word, and Teams.
Strong organizational, communication, and problem-solving skills.
Ability to effectively manage multiple projects and priorities in a fast-paced environment.
Position Requirements:
Experience supporting MDU, broadband, fiber deployment, or telecommunications construction projects.
Experience working with customer billing, production reporting, and project financials.
Knowledge of telecommunications construction standards and best practices.
Work Environment and Physical Requirements
Ability to work in indoor and outdoor environments.
Frequent walking, standing, bending, reaching, climbing, and lifting.
Ability to lift and carry up to 70 pounds.
Ability to work in crawl spaces, utility areas, and other confined work environments when necessary.
Travel up to 50% based on business needs.
Additional Requirements
Valid driver's license and acceptable driving record.
Ability to pass pre-employment and ongoing background screening, motor vehicle record review, and drug testing, where permitted by law.
Ability to work overtime and flexible schedules as business needs require.
UniTek Global Services is a family of companies with decades of experience in the telecommunications infrastructure industry. With 65 locations across North America serving National and Regional Carriers, Backhaul Providers and the ever-growing Fiber to the Home markets via traditional carriers, and the increasing entry of the Power Cooperatives into the Rural Broadband Market.
Our Divisions, CI Services, Graycliff Enterprises, Hutchins Telecom, SDT Solutions and Wirecomm all enjoy a great reputation for performance and quality.
While recognized individually for great organizational success on large scale fiber deployments, as a combined force, we are poised for some of the largest and fastest network buildouts in history.
As a leader in the industry, we utilize streamlined project management processes and cost saving technologies such as LIDAR, GIS Walkover As-Built Data Collection and Cloud-based Safety and Reporting Apps to meet our customer’s fast paced needs.
The UniTek family provides engineering, construction, maintenance, installation and project management services with over 750 employees and operations in over 65 locations.
The key to our success is our greatly diversified capabilities, providing all infrastructure components from planning to test and turn-up. The combination of all of these allow us to offer our “integrated project delivery” or turn-key solutions as well as à la carte selections of only those services needed by the customer.
Utilizing our integrated project delivery methods, we have been able to support our customers with increased speed to market and return on investment for their network developments.
Our fast paced and well-organized teams have performed cross-country/ long haul developments, including copper cable removal and disposal, disaster recovery, international cable landings, fiber to the home developments, national asset dispositions, central office decommissioning and many other unique infrastructure projects.
