Key Responsibilities

• 
  Manage and improve master data across
  customer, product, entitlement,
  account hierarchy, product catalog, subscription, contract, billing, and
  revenue domains
  .
• 
  Configure and support MDM platform capabilities, including
  data
  models, match and merge rules, survivorship rules, hierarchy management,
  validation rules, workflows, reference data, and data quality rules
  .
• 
  Support integration of master data between MDM platforms and operational
  systems such as
  Salesforce CRM, Salesforce CPQ, Salesforce Revenue Cloud,
  billing, ERP, data lake, and reporting platforms
  .
• 
  Assist with customer golden record creation, account hierarchy
  management, deduplication, data standardization, and Customer 360 enablement.
• 
  Support product taxonomy and product catalog data needed for CPQ bundles,
  pricing rules, eligibility rules, commercial BOMs, and quote-to-cash
  automation.
• 
  Maintain entitlement and subscription data, including customer-to-product
  mappings, lifecycle status, renewals, amendments, upsells, and install base
  visibility.
• 
  Perform data profiling, cleansing, reconciliation, validation, issue
  resolution, and root-cause analysis across multiple systems.
• 
  Document data definitions, business rules, source-to-target mappings,
  lineage, stewardship processes, and remediation actions.
• 
  Partner with Sales Operations, Revenue Operations, Finance, Product
  Operations, Customer Success, IT, Data Governance, and Enterprise Architecture
  teams.

Required Qualifications

• 
  3-7+ years of experience in
  master data management, data governance,
  data quality, data operations, revenue operations, sales operations, product
  operations, or a related data role
  .
• 
  Hands-on experience with an MDM platform such as
  Informatica MDM,
  Informatica IDMC, Reltio, or a comparable enterprise MDM solution
  .
• 
  Experience in a
  SaaS, subscription, technology, or enterprise software
  environment
  .
• 
  Working knowledge of
  CRM, CPQ, quote-to-cash, order-to-cash, billing,
  entitlement, subscription, contract, or revenue management processes
  .
• 
  Experience with customer master, product master, product catalog, account
  hierarchy, entitlement, subscription, contract, billing, or revenue data.
• 
  Understanding of MDM concepts such as
  golden record, match/merge,
  survivorship, reference data, hierarchy management, stewardship workflows, data
  quality rules, and cross-system synchronization
  .
• 
  Strong analytical skills with the ability to investigate data issues
  across business processes and systems.
• 
  Experience with data profiling, cleansing, standardization,
  deduplication, validation, reconciliation, and remediation.
• 
  Strong documentation, communication, and stakeholder management skills.

Preferred Qualifications

• 
  Experience with
  Salesforce CRM, Salesforce CPQ, Salesforce Revenue
  Cloud
  , or broader Salesforce ecosystem data models.
• 
  Experience integrating MDM platforms with Salesforce, CPQ, billing, ERP,
  data warehouse, or lakehouse environments.
• 
  Experience with
  Informatica Customer 360, Product 360, Reference 360,
  Cloud Data Quality, Cloud Data Governance, or Reltio Connected Data Platform /
  Reltio Data Cloud
  .
• 
  Familiarity with APIs, batch integrations, event-driven integrations,
  data pipelines, data lineage, metadata management, and access controls.
• 
  Experience with CPQ product structures, bundles, pricing rules,
  discounting, quote lines, contracts, assets, subscriptions, and renewals.
• 
  Familiarity with revenue management concepts such as
  ASC 606, IFRS 15,
  performance obligations, revenue recognition, and SOX controls
  .
• 
  Experience with SQL, Excel, BI tools, data profiling tools, data
  catalogs, or cloud data platforms.
• 
  Experience supporting quote-to-cash transformation, M&A data
  onboarding, or enterprise data modernization.