POSITION TITLE: MBA Program Director
COMPENSATION RANGE: 95,700.00 - 107,700.00 USD per year
EMPLOYMENT CLASSIFICATION: Professional Administrative
DEPARTMENT: Dean Monfort Col Bus Office
TARGET HIRE DATE: 10/1/2026
BENEFITS: UNC’s Career Hub
Candidates must have valid U.S. work authorization at the time of application; UNC cannot provide H-1B sponsorship at this time.
To ensure full consideration, applications must be received by 11:59pm (MT) on 09/08/2026.
The
MBA Director is a full-time staff position with responsibility for the
operational leadership, strategic direction, and student success of the MBA
program. The Director oversees program administration, admissions, retention
initiatives, student engagement, program assessment, and day-to-day operations,
and works closely with faculty on curriculum, accreditation, and academic
policy. In addition to administrative responsibilities, the Director teaches
two MBA courses per academic year. The Director serves as the primary point of
contact for the program's third-party partner, an external vendor providing
marketing, student-facing communication, and operational support, and works
closely with the Office of Admissions, the Office of the Registrar, the Graduate
School, and other university offices to ensure program success.
Job Duties:
Primary Authority (75%):
Program Leadership and Strategy (12%)
-Coordinate curriculum review and continuous improvement processes with faculty
and Graduate Committee; maintain oversight of program-level academic quality
and student experience.
-Lead AACSB accreditation reporting and assurance-of-learning processes in
partnership with faculty.
-Set program strategy, including long-term direction, market positioning, and
program differentiators, in collaboration with key stakeholders such as the
Dean's office and the Graduate School.
-Determine equitable course offerings each term and recommend updates to the
official university catalog and schedule.
-Lead program assessment, including learning outcomes reporting and
accreditation deliverables.
-Coordinate faculty participation in assessment, curriculum review, and program
improvement.
-Participate in the Graduate Committee and other governance bodies as
appropriate to the role.
Teaching (15%)
-Teach two MBA courses per academic year, aligned with the program's staffing
plan and the Director's area of expertise.
-Fulfill standard instructional duties, including course design, delivery,
assessment, student feedback, and office hours.
-Model program culture and expectations through classroom engagement with MBA
students.
Faculty Coordination and Program Administration (8%)
-Coordinate MBA faculty assignments, teaching schedules, and program-level
expectations, in coordination with the Associate Dean and department chairs.
-Determine instructional coaching needs and onboard instructional coaches.
-Coordinate operational communication with faculty and escalate issues as
needed.
-Complete annual program reporting and other administrative deliverables
required by the college, Graduate School, and accrediting bodies.
Student Success and Retention Strategy (10%)
-Analyze retention data at the cohort, program, and demographic levels;
identify trends, at-risk students, and structural contributors to attrition.
-Design, implement, and evaluate retention strategies, including proactive
outreach, academic support coordination, early alert systems, and program-level
interventions.
-Track outcomes of retention initiatives and report progress to college
leadership and the Graduate School.
-Conduct or commission student surveys (satisfaction, mid-program pulse, exit,
alumni) and translate results into program improvements.
-Coordinate with faculty, advisors, university support offices, and the
third-party partner on individual student cases requiring intervention.
Onboarding, Orientation, and Student Engagement (8%)
-Create and maintain onboarding materials for new MBA students, including
welcome packets, orientation guides, program handbooks, and pre-term
communications.
-Continuously update onboarding and orientation materials to reflect program
changes, policy updates, and student feedback.
-Design and coordinate MBA orientation events for each new cohort.
-Foster MBA community through cohort activities, networking events, industry
speaker series, and program traditions.
-Coordinate with the third-party partner on automated onboarding communications
to ensure alignment with program messaging.
Career Outcomes and Employer Engagement (4%)
-Coordinate with the university's career services office on MBA-specific career
support, workshops, and resources.
-Track student and alumni career outcomes for program assessment, accreditation
reporting, and marketing purposes.
-Build and maintain employer relationships for internships, capstone projects,
and job placement opportunities.
Student Academic Decisions (6%)
-Approve transfer credits, course substitutions, and individual course
selections.
-Handle policy exceptions, academic appeals, and other academic decisions
affecting MBA students.
-Approve leaves of absence (LOAs) and other status changes.
Foundation Courses (3%)
-Oversee foundation course requirements and verify completion before student
progression.
-Receive notifications from the third-party partner when students complete
foundation course requirements; authorize Banner coding accordingly.
-Set program standards for foundation course progress; the third-party partner
monitors student progress and sends reminders on the Director's behalf.
-Maintain official records related to foundation courses.
Comprehensive Program Evaluation (3%)
-Monitor student performance on the program-administered comprehensive
evaluation, including individual student outcomes and program-level trends.
-Adjust the evaluation instrument, scoring criteria, and administration
processes as needed to reflect curriculum changes, accreditation standards, and
program priorities.
-Report evaluation results to faculty, the college, the Graduate School, and
accreditation bodies as part of ongoing program assessment and continuous
improvement.
Reporting, Analytics, and Continuous Improvement (6%)
-Commission and review custom enrollment, retention, and program performance
reports through Institutional Reporting (IRAS).
-Conduct strategic analyses to inform program direction, course offerings, and
resource allocation.
-Benchmark the program against peer MBA programs to identify improvement
opportunities.
-Work with Graduate Committee to recommend curriculum and program changes to
faculty based on assessment, market, and outcome data.
-Review standard operational reports provided by the third-party partner.
Collaborative Responsibilities (25%):
Student Advising and Communication (in coordination with
the third-party partner) (8%)
-Serve as the academic point of contact for MBA student questions requiring
program judgment, including curriculum pathing, course selection,
prerequisite questions, transfer credit eligibility, and program-specific
requirements.
-Triage incoming student questions: respond directly when questions
require academic judgment; refer students to the third-party partner for
frontline support on registration mechanics, deadlines, schedules, holds,
onboarding, graduation pathing logistics, and general process navigation.
-Refer students to the Graduate School for questions involving university-wide
graduate policy (e.g., grade replacement, academic standing, repeat course
rules, continuous enrollment, time-to-degree).
-Refer students to the Office of the Registrar for official records questions
and to the Bursar and Financial Aid offices for billing and aid issues;
the third-party partner may handle initial referrals on the Director's behalf.
-Receive escalations from the third-party partner on student questions that
frontline support cannot resolve, and route to the appropriate
university office or handle directly as appropriate.
-Maintain awareness of the third-party partner's student outreach and
onboarding communications to ensure consistency with program messaging.
Admissions Decisions (in coordination with the Office of
Admissions and the Graduate School) (5%)
-Review and approve MBA applications and set admission conditions, including
provisional admission requirements.
-Follow up on conditional and provisional admissions to confirm that
outstanding requirements are satisfied, such as receipt of final official
transcripts.
-Approve deferrals; the third-party partner discusses
deferral logistics with students and supports communication
workflows.
-Oversee official graduate verification processes from the program side, in
coordination with the Graduate School.
-Consult with the third-party partner on operational deadlines and application
status workflows (including SFTP-based status transfers); official admissions
processes and deadlines remain with the university.
-Coordinate with the third-party partner on prospective student communication
and outreach campaigns.
Graduate School Policy Coordination (in coordination with
the Graduate School) (2%)
-Coordinate with the Graduate School on student questions and cases involving
university-wide graduate policy, including grade replacement, academic
probation and standing, repeat course rules, continuous enrollment,
time-to-degree limits, and leaves of absence.
-Refer policy interpretation questions to the Graduate School and communicate
decisions and required steps back to students.
-Coordinate on provisional admission requirements and deferrals.
-Coordinate on official graduate verification and degree conferral processes.
-Participate in graduate-level governance discussions and share program-level
operational insights and student trends, including those surfaced by the
third-party partner.
Registration, Enrollment, and Student Records (in
coordination with the Office of the Registrar) (4%)
-Approve registration overrides, including closed-course overrides,
prerequisite waivers, capacity overrides, late add/drop exceptions, and
enrollment limit exceptions.
-Approve enrollment changes such as section changes and late registration.
Withdrawals beyond standard deadlines are handled through the
Registration Appeal Process, in which the student submits an
appeal that a committee approves or denies based on catalog guidelines.
-Authorize coding of students in Banner for program milestones; the
Registrar maintains official records. Foundation course completion is
recorded by MCB faculty entering scores in Banner (SOATEST), which are
reflected in Degree Works.
-Coordinate with the Registrar's Catalog Team on maintenance of official
university schedules and the catalog, including approved course offerings,
prerequisite chains, and degree requirements; changes to these are authorized
through the Curriculum Workflow.
-Reinforce approved degree pathways and registration guidance to students; the
third-party partner provides frontline registration support and escalates
non-routine questions to the Director.
-Monitor enrollment trends with the third-party partner and escalate capacity
or scheduling concerns to the Registrar as needed.
Graduation (in coordination with the Graduate School and
the Office of the Registrar) (2%)
-Approve graduation applications from the program side and confirm degree
requirements have been met.
-Confirm comprehensive program evaluation completion as part of graduation
approval.
-Coordinate with the Graduate School and the Registrar
on degree conferral and official records.
-The third-party partner reminds students about graduation deadlines and
requirements and answers process questions; the Graduate School and the
Registrar process applications and approvals.
Marketing and External Partnership Oversight (in
coordination with University Marketing) (2%)
-Serve as the primary point of contact for the third-party partnership.
-Review and approve marketing strategy, messaging, and promotional materials
produced by the third-party partner, in coordination with University Marketing.
-Maintain final institutional oversight and brand approval for program-related
marketing assets, including the program website, newsletters, and campaign
materials; coordinate with University Marketing to ensure alignment with
institutional brand standards.
-Review and approve prospect nurturing communications and student-facing
campaigns, in coordination with University Marketing.
Faculty Support Coordination (in coordination with
the appropriate university offices) (1%)
-Coordinate faculty support needs, including Canvas training and IT
coordination.
-Oversee HR and invoice processes for instructional coaches in coordination
with the appropriate university offices.
-Student Support Escalations (in coordination with the Bursar, Financial Aid,
IT, and the Graduate School) (1%)
-Serve as the academic escalation point for student issues that cannot be
resolved by the third-party partner's frontline support or by
the appropriate university office.
-The third-party partner notifies students of holds and directs them to
the appropriate offices; the Director handles academic escalations and
policy exceptions that arise.
-Handle policy exceptions and academic approvals that arise from those
escalations.
Minimum Qualifications:
Education
A master's degree in business administration or a related
field (MBA or equivalent), sufficient to meet AACSB qualification standards for
teaching MBA courses.
Experience
A minimum of three to five years of progressive experience
in higher education administration, graduate program management, or a
comparable professional role. Experience should include some combination of the
following: graduate student advising, program coordination or administration,
admissions decision-making, retention or student success work, faculty
coordination, program assessment or accreditation support, and experience
working with external vendors or partners. Prior teaching experience at the
graduate level is preferred.
Special Considerations:
Dual role structure. This position combines full-time staff
administrative duties with a two-course-per-year teaching load. The incumbent
must be able to balance administrative demand, which peaks around admissions
windows, registration, orientation, and accreditation deadlines, with the
sustained preparation and delivery expected of MBA-level instruction.
Benefits:
Benefits available include health, dental, vision, life and long-term disability insurance, as well as a selection of several defined contribution retirement plans for all full-time positions. Employees at UNC receive sick leave, and other leave options may be available based on position. Full-time employees are eligible to receive tuition waiver benefits, as well as dependents and spouses of UNC Employees who are employed at 0.5 FTE or above are eligible for undergraduate dependent tuition grants of up to 50%. These tuition grants will cover in-state tuition charges. Further requirements may exist. Other benefits may be available based on position.
About UNC
The University of Northern Colorado is a public doctoral/research institution located in Greeley, Colorado. UNC’s commitment to education began in 1889 and
continues to be a transformational force for our students. Recognized
as a top university for social mobility, UNC is proud to
be a Hispanic
Serving Institution and to serve more than 44% of our undergraduates who are the first in their
family to attend college. UNC is also committed to providing our faculty and staff with the support they need to succeed as professionals, educators, and in life. Please visit UNC’s Career Hub, to
learn more about UNC’s strategic plan, school programs, and employee benefits. Go Bears!
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environment that provides equal opportunity to all members of the UNC
community. In accordance with federal and state law, UNC prohibits unlawful
discrimination, including harassment, based on race, color, national origin,
religion, age, sex, sexual orientation, pregnancy, disability, genetic
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The University of Northern Colorado is committed
to providing reasonable accommodation to individuals with disabilities. If you
require reasonable accommodation in completing this application, interviewing
or otherwise participating in the employee selection process, please direct
your inquiries to 970-351-2718 or human.resources@unco.edu.
Background Check
Satisfactory completion of a background check, educational check, and authorization to work in the United States is required after a conditional offer of employment has
been made. The successful candidate must submit original transcripts within one (1) month of hire.
This position is contingent on funding from the Colorado State Legislature, approval by the Board of Trustees, and subject to the policies and regulations of the University of Northern Colorado.
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