Job Description

Job Title: MBA Consultant, Strategy & Transformation Analytics
Location: Jericho, NY (On-site/4 days in office, 1 day remote)
Compensation: $35–$45 per hour

1-800-FLOWERS.COM, Inc., a leading provider of gourmet food and floral gifts and a family of iconic brands, is seeking a highly motivated MBA candidate or recent graduate to support a 10-week strategic project within the Strategy & Transformation Analytics organization.

This role will partner with leadership and cross-functional teams to evaluate and redesign elements of our shipping, fulfillment, and delivery model. The consultant will analyze cost structures, customer experience tradeoffs, and operational processes to develop insights and recommendations that improve efficiency, reduce costs, and enhance the overall customer experience.

This position is ideal for a current MBA student looking to gain hands-on consulting or corporate strategy experience while contributing to a high-impact business initiative focused on optimizing our shipping model, improving transparency, and driving stronger conversion outcomes.

Key Responsibilities

• Conduct research and analysis related to business strategy, fulfillment, and delivery optimization
• Gather and synthesize quantitative and qualitative data to identify trends, insights, and opportunities
• Evaluate tradeoffs between cost, speed, and service levels across shipping and delivery options
• Analyze customer behavior and identify drivers of conversion and cart abandonment related to delivery experience
• Assess current carrier mix, routing strategies, and cost-to-serve across shipment types
• Identify opportunities to optimize packaging, reduce dimensional costs, and improve operational efficiency
• Develop strategic recommendations and transformation-focused improvement opportunities
• Build financial and operational models to quantify impact on cost, revenue, and margin
• Create presentations, reports, and executive summaries for leadership stakeholders
• Collaborate with cross-functional teams to gather information and validate findings
• Support project planning, milestone tracking, and deliverable execution
• Present project findings and recommendations to leadership at the conclusion of the engagement

Qualifications

• Currently pursuing an MBA or other postgraduate business degree preferred; recent graduates encouraged to apply
• Strong analytical and problem-solving skills
• Experience with business analysis, strategy, consulting, or analytics projects
• Advanced proficiency in Excel and PowerPoint
• Ability to translate complex information into clear insights and recommendations
• Strong communication and presentation skills
• Ability to work independently and manage priorities within a short-term project environment

Preferred

• Prior experience in consulting, corporate strategy, transformation, operations, or analytics
• Exposure to logistics, fulfillment, or cost optimization initiatives
• Experience with financial modeling, data analysis, or process improvement
• Experience working on academic consulting projects, internships, or strategic initiatives

Deliverables

• Deliver a comprehensive analysis of shipping, fulfillment, and delivery operations
• Provide strategic recommendations to optimize cost-to-serve, carrier strategy, and delivery experience
• Develop a financial impact model outlining cost savings, conversion improvements, and margin implications
• Present findings and insights to leadership