Job Description

Help Deliver the Kalahari Experience  

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.  

But we’re more than a resort As a family-owned company, our Promise is simple: Lead with Love This means caring deeply for our guests, associates, andcommunities—treating people like family, giving back generously, and creating spaces where everyone feels valued.  

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.  

Maître D’ - Daylene's Supper Club

At Daylene's Supper Club, we’re looking for a charismatic Maître D’ who thrives on delivering elevated dining experiences and genuine hospitality.In this role, you will oversee the guest dining experience from arrival to departure by warmly welcoming guests, managing reservations and seating arrangements, coordinating dining room flow, supporting service staff, and ensuring every guest receives attentive, personalized hospitality that reflects the elevated experience of Daylene's Supper Club.

In this role, the Maître D’ will Lead with Love by creating a warm and welcoming atmosphere for every guest and team member, building genuine connections, supporting the dining team with positivity and respect, and ensuring each interaction reflects care, hospitality, and an unforgettable experience at Daylene's Supper Club.

This role requires flexibility to work evenings, weekends, and holidays to support the exceptional guest experience and vibrant atmosphere at Daylene's Supper Club.

Key Responsibilities

• Warmly greet and seat guests while creating a welcoming and elevated dining experience

• Manage reservations, waitlists, and table assignments to ensure smooth dining room flow

• Coordinate with restaurant leadership and service teams to maintain efficient operations

• Anticipate guest needs and resolve concerns professionally and promptly

• Maintain cleanliness, organization, and presentation standards at the host stand and entry areas

• Support special events, large parties, and VIP guest experiences

• Communicate effectively with guests and team members in a fast-paced environment

• Lead with Love by fostering a positive, respectful, and hospitality-focused atmosphere for both guests and associates

• Assist in training and mentoring host team members on service standards and guest engagement

• Maintain flexibility to work evenings, weekends, and holidays based on business needs

What We’re Looking For

• Previous experience in hospitality, restaurant operations, or guest service required

• Prior experience as a Maître D’, host, or in an upscale dining environment preferred

• Strong communication and interpersonal skills with a passion for hospitality

• Ability to remain professional, organized, and composed in a fast-paced environment

• Experience managing reservations, guest flow, and special requests preferred

• Proven ability to provide exceptional customer service and build positive guest relationships

• Strong attention to detail and problem-solving skills

• Ability to work collaboratively with restaurant leadership and service teams 

A Sampling of Our Benefits  

Our team enjoys a comprehensive benefits package, including:  

• Career growth opportunities with promotion from within  

• 401(k) matching, paid time off, and holiday compensation  

• Health, dental, and vision coverage for full-time associates  

• Employee appreciation events, discounts, and perks at all resorts  

• Education assistance programs to help advance your career  

Be Part of Something Extraordinary  

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.  

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.  

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA | 

Kalahari Resorts & Conventions is an Equal Opportunity Employer.