Job Description

***Maternity Services Scheduling Coordinator- RN *

Make a difference every day as a Maternity Services Scheduling Coordinator for TriHealth. Join a compassionate, servant led team committed to excellence in patient care while working in a supportive environment

We offer career growth opportunities, and a comprehensive benefits package!

Apply today and grow your career with a team that truly values you.

Location: TriHealth Norwood, 4750 Wesley Ave, Norwood, OH, 45212. https://share.google/1kllHgs3fVHN0iL1l

Work Schedule:

• Part-time (20 hours weekly)
• Day hours
• No weekend or holidays

Incentives & Benefits:

Comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. Please view our benefits page https://careers.trihealth.com/what-we-offer/benefits

Job Requirements:

Associate's Degree or Diploma in Nursing
New hires must obtain BSN within 5 years of hire
Registered Nurse
Membership in related professional organization preferred
3-4 years experience Clinical in Nursing Labor and Delivery Nursing
1 year experience clerical, scheduling, and computer experience

This position is responsible for monitoring the flow of maternity calls into Central Scheduling on a daily basis, ensuring adequate phone coverage. The coordinator is also responsible for the following: Checks the quality of orders entered into the scheduling database, verifies they are scheduled according to each department’s established guidelines, ensure exceptions are coordinated with the departments according to guidelines, resolving any conflicts; Ensures daily schedules are generated and distributed according to departmental procedures; Responsible for requesting daily blocking and requesting altering of departmental availability in the scheduling software and responsible for the development of maternity training and support materials to be used within the department

Job Responsibilities:

Works closely with Central Scheduling to assure the needs of Maternity patients are met. Assists with the education of Central Scheduling staff as needed.
Schedules procedures according to each department's guidelines and any exceptions are discussed with the appropriate department and this is clearly communicated. Schedule altering and blocking is done according to the needs of each department. Scheduling is performed with accuracy. Checks the quality of orders entered into the scheduling database.
Continues to explore ways to improve process for Central Scheduling. Meets with physician groups as indicated to make certain needs of the physicians are being met as well as the patients. Follows guidelines for repeat of telephone orders.
Communicates effectively with physician groups, staff members and patients. Anticipates customer needs and provides information necessary for scheduled procedure time. Follows through with issues/conflicts with schedule -i.e.. communicates with necessary party and follows up promptly.

Other Job-Related Information:

The TriHealth Nursing Vision, Mission, and Philosophy speak to professional development, collaboration, and our nursing culture. To achieve excellence in nursing care, TriHealth encourages: pursuit of improved knowledge through continuing education classes, formal education leading to advanced degrees, and the attainment of specialty certification; nurse membership in local, regional, and national nursing organizations related to the appropriate nurse specialty; involvement in activities that better the health of our community; nursing research activities and use of evidence-based practice; all nurses to foster, support, and personally model collaborative relationships amongst nurses, physicians, and other caregivers for the betterment of patient care.

Working Conditions:

Climbing - Rarely
Concentrating - Consistently
Continuous Learning - Consistently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Interpersonal Communication - Consistently
Kneeling - Rarely
Lifting <10 Lbs - Consistently
Lifting 50+ Lbs - Rarely
Lifting 11-50 Lbs - Occasionally
Pulling - Occasionally
Pushing - Occasionally
Reaching - Occasionally
Reading - Consistently
Sitting - Consistently
Standing - Frequently
Stooping - Occasionally
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Frequently
Visual Acuity: Far - Occasionally
Visual Acuity: Near - Consistently
Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community

Careers at TriHealth are diverse. From clinical to administrative, sales to service, our team members contribute skills that are as varied as the services we offer and the people we serve. As an employer, TriHealth demonstrates the organization's values by offering comprehensive benefits packages, competitive wages, and milestone recognition.

Explore our career options to help you determine the type of job best for you as well as help narrow your search within our website. We look forward to you joining the TriHealth family!