Job Description

Key Responsibilities Operations Management

• Supervise daily warehouse activities including receiving, storage, picking, packing, shipping, and material handling.
• Ensure timely delivery of materials to production lines and customer shipments.
• Monitor workflow and allocate resources to meet operational requirements.
• Maintain warehouse organization and optimize storage utilization.

Inventory Control

• Ensure inventory accuracy through cycle counts and physical inventories.
• Investigate and resolve inventory discrepancies and material shortages.
• Monitor inventory transactions and compliance with warehouse procedures.
• Support inventory audits and maintain accurate system records.

Team Leadership

• Lead, coach, and develop warehouse associates and team leaders.
• Conduct performance evaluations and provide ongoing feedback.
• Coordinate staffing schedules to ensure adequate coverage.
• Promote employee engagement and accountability.

Safety and Compliance

• Enforce safety policies, procedures, and regulatory requirements.
• Conduct regular safety inspections and audits.
• Investigate accidents, near misses, and safety incidents.
• Ensure proper use of personal protective equipment (PPE) and material handling equipment.

Continuous Improvement

• Identify opportunities to improve warehouse productivity and efficiency.
• Implement Lean, 5S, Kaizen, and process improvement initiatives.
• Monitor key performance indicators (KPIs) and develop action plans for improvement.
• Support implementation of new warehouse technologies and best practices.

Customer Service

• Coordinate with Production, Planning, Purchasing, Logistics, and Quality teams.
• Ensure material availability to prevent production interruptions.
• Resolve operational issues impacting internal and external customers.
• Communicate operational status and performance metrics to management.

Qualifications Education

• Bachelor's Degree in Supply Chain, Logistics, Industrial Engineering, Business Administration, or related field preferred.
• Equivalent work experience may be considered.

Experience

• 3-5 years of warehouse, distribution, or logistics experience.
• Minimum 2 years of supervisory or leadership experience.
• Experience in manufacturing and materials management environments preferred.

Technical Skills

• Warehouse Management Systems (WMS).
• ERP systems such as SAP, Oracle, JDE, or similar.
• Microsoft Office Suite (Excel, Word, PowerPoint).
• Inventory management and reporting tools.

Required Competencies

• Leadership and team management
• Communication and interpersonal skills
• Problem-solving and decision-making
• Inventory control and accuracy management
• Operational planning and execution
• Safety management
• Time management and organization
• Continuous improvement mindset
• Customer-focused approach