Job Description

Job Location Warehouse - Idaho Falls, ID 83404 Position Type Full Time Education Level High School Travel Percentage None Job Shift Any Job Category Purchasing - Procurement

Mountain View Hospital is looking for a Recall Specialist/Coordinator to join our team!

The Recall Specialist and Coordinator coordinates and oversees recall activities from identification through resolution. This role ensures recalls are executed efficiently, comply with regulatory requirements, and minimize risk to customers and the organization. The specialist works cross-functionally with compliance, risk, supply chain, customer service, and external agencies. The primary goal is to ensure consumer safety and regulatory compliance.

BENEFITS:

Taking care of our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:

• Medical, Dental and Vision Insurance
• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
• Retirement Plans (401K with up to 6% match)
• Earned Quarterly Bonus Program
• Education Reimbursement Program
• Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.

DUTIES AND RESPONSIBILITIES:

1. Continuous Monitoring: Regularly monitoring notifications from mail, databases, and notification systems from agencies like the National Recall Alert Center to identify new recall alerts relevant to the organization’s inventory.
2. Identification & Tracing: Using inventory management software to locate affected products by batch, lot, or serial number within the supply chain.
3. Stakeholder Notification: Drafting and distributing urgent notification letters, emails, or announcements to internal teams, distributors, retailers, and final consumers.
4. Inventory Isolation: Coordinating with warehouse or department managers to immediately quarantine and segregate recalled items to prevent further use.
5. Logistical Coordination: Managing the returns process, including arranging pickups, processing exchanges/refunds, and verifying product disposal or destruction.
6. Compliance Documentation: Maintaining a detailed "digital audit trail" and submitting monthly progress reports to prove successful recall completion.

ABOUT MOUNTAIN VIEW:

Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.

Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.

Qualifications

Education/Certification: High School graduate or equivalent, preferred.

Experience: Six months to one year of related experience and/or training; or equivalent combination of education and experience.

Equipment/Technology: Ability to use and operate basic computer functions, basic scanning and copy machine usage.

Language/Communication: Ability to write in either e-mail or note form clearly and legible or verbally explaining any receiving issue to accounting or to the vender. Must know how to use proper phone etiquettes. Position requires briefing multiple departments and occasionally large groups.

Mathematical Skills: Ability to add, subtract, multiply and divide, in all unites of measures, using whole numbers, common fractions, and decimals. Demonstrates a good knowledge of inventory and receiving functions.

Mental Capabilities: Ability to follow direction and make independent judgment decisions.

Interpersonal: Ability to work with others

Performance: Ability to work efficiently and effectively to meet deadlines