Job Description

Primary responsibilities are in the warehouse with secondary responsibilities as a delivery driver. Receives, stores, and distributes material, supplies, equipment, and products within the warehouse. Pulls product for deliveries. Ensures the accuracy of Pella deliveries. Ensures all products are delivered to the customer within our time commitment, along with compliance to our quality standards. Loads, drives, and unloads Pella delivery truck on assigned routes. Provides customer service and communication from the field. Ensures product is delivered to customer within Pella quality standards. Assigned teams and tasks will vary based on business necessity.

Role Responsibilities and Accountabilities:

• Reads load lists, production schedule, customer or shipping instructions in order to determine items to be moved, gathered, or distributed
• Loads and unloads trucks, verifies load lists, and moves materials and items to storage, production, service, office or other designated areas
• Sorts and places warehouse materials or items on racks, shelves, pallets or in bins according to predetermined sequence such as location, order number, size, type, style, color, or product code
• Assembles customer orders from the stock and places orders on pallets or shelves, marking the material with identifying information
• Notifies manager or coworkers of shortages, discrepancies or anticipated needs
• Conducts Pella product quality audits in accordance with the quality inspection process
• Performs cycle counts to verify accuracy of inventory information; maintains inventory records
• Arranges stock parts in specified sequence for assembly by other workers
• Uses computer to verify order information, such as expected receipt date, product type, color, or quantity
• Operates radio frequency scanners
• Drives/Operates material handling equipment (i.e. cherry picker, forklift, wheeled carts, etc.) upon certification
• Prepares parcels for mailing or third party delivery service
• Works in a way that prevents damage to product
• Meets company safety requirements by keeping work area neat and clean, following safety precautions and wearing required safety apparel (i.e. shoes, safety glasses, fall protection, etc.) and reporting any safety concerns to supervisor
• Promotes and facilitates continuous improvement activities in the department
• Drives truck loaded with Pella products to customer jobsite or other predetermined location; occasionally picks-up return products
• Performs visual quality inspections on product while loading and unloading
• Collects money from customers on COD orders and issues a customer receipt
• Obtains customer signature as a verification of delivery or pick-up
• Ensure vehicle is always operated in safe manner, in all conditions
• Reports maintenance needs on delivery vehicles
• Must have a valid driver’s license, may require commercial driver’s license, and in compliance with the company Fleet Safety Policy

Qualifications
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The qualifications, physical demands and work environment characteristics listed below are representative of the knowledge, skill, and/or ability required to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
Must have a High School Diploma or GED and dependable work history. Valid Driver’s license required, may require commercial driver’s license. Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable but not required.

Computer Skills
Proficiency with Microsoft® Word, Excel, Outlook and PowerPoint software applications. May be expected to develop proficiency in Pella proprietary software (i.e., PQM, Salesforce, OMS, etc.).

Language and Communication Skills
Ability to read and comprehend simple instructions such as safety rules, short correspondence, memos and read unit labels. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.

Professional Skills
Must be a team player and exhibit a strong desire to learn and promote self-growth. Must be pro-active, self-motivated, and have a demonstrated ability to follow assignments through to completion. Attention to detail is required. Must be able to develop trust, respect, and confidence of customers, coworkers and managers. Must present a clean and neat physical appearance.

Mathematical Skills
Ability to subtract two-digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform calculations using units of money, time, measurement, volume, distance etc. Ability to calculate figures and amounts such as proportions, percentages, area, length, width, height, and depth.

Physical Demands
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, type or feel; reach with hands and arms; climb or balance; and talk or hear. The employee is occasionally required to sit, stoop, kneel, crawl or crouch. The employee must regularly lift and/or move up to 100 pounds. Occasionally an employee will have to lift more than 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Repetitive body motions may be required. The employee may be required to perform tasks 1-2 stories above ground. Time commitment required of this position will vary with the seasons.

Work Environment
Work environment with this job includes company warehouse facilities and customer job sites. The noise level of this job is typically moderate to loud. Temperature fluctuates with seasons.

About Pella Corporation

As the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 20 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America’s Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company’s Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.

At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you’re most proud of — that’s why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development.

With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?