Job Description

Key Responsibilities

Raw Material Support

• Assist in retrieving and staging raw materials for each batch.
• Verify part numbers, lot numbers, expiration dates, and quantities with the batch ticket.
• Support the compounder by bringing materials to the tank at the correct step and time.
• Help identify missing or incorrect materials and communicate immediately to the compounder or supervisor.

Batch Process Assistance

• Help compounders add ingredients when trained (powders, liquids, premixes).
• Assist with opening drums, bags, or containers safely and transferring materials as directed.
• Support compounders with mixing tools, handling utensils, and checking tank bottom/walls for uniformity.
• Understand the difference in water meters (Cosmetic = gallons, Drinks = kg) and follow instructions carefully to avoid conversion errors.

Tote & Equipment Handling

• Move clean and dirty totes to the designated staging area.
• Ensure totes are not moved unless authorized and never block fire extinguishers or walkways.
• Clean, organize, and return utensils or small equipment used during batching.

Documentation & Compliance

• Follow all cGMP and SOP requirements during staging, cleaning, and batching.
• Fill out basic checklists when required (material verification, staging logs).
• Ensure all materials are labeled correctly and placed in the proper staging area (Drinks, Gels, Cosmetics).
• Report any discrepancies: wrong weights, incorrect raw materials, damaged containers, etc.

General Support Duties

• Keep the compounding area clean, organized, and safe.
• Assist in breaking down pallets, removing empty containers, and clearing trash during batching.
• Communicate with QA, Pre-Weigh, and Production teams as needed.
• Help during shift transitions by organizing materials for the next shift.
• Perform other duties assigned by the compounder or supervisor to support the compounding operation.

Qualifications

• High school diploma or equivalent preferred.
• Previous manufacturing or warehouse experience is a plus.
• Ability to read and follow written instructions and batch tickets.
• Basic math skills for weights and material checks.
• Ability to lift up to 50 lbs /25kgs or follow modified restrictions if applicable.
• Willingness to be trained in cGMP, safety, and equipment handling.

Key Competencies

• Strong attention to detail
• Good communication and teamwork
• Willingness to learn and follow direction
• Reliability and punctuality
• Safety-focused mindset
• Ability to work in a fast-paced environment