Ericsson Customer Product Information (CPI), the documentation delivered to customers, must match the technical design, the CPI template requirements, and the applicable release and configuration. In an agentic CPI workflow, locating evidence in input documents and determining which CPI topics a change affects are of vital importance.
This master’s thesis will investigate how metadata annotations, ontologies, and document templates can improve CPI generation and maintenance. The aim is to design and evaluate an AI-assisted prototype that connects annotated design information to CPI template requirements and dynamically assembles applicable content for a selected release and configuration. The solution should flag missing evidence, trace content to its sources, and identify affected topics when designs or template requirements change. Design knowledge will reside in a semantic layer combining a structured knowledge base with an ontology-based knowledge graph. Portable Open Knowledge Format (OKF) concept bundles, built and exchanged with Apache Ossie, will capture source knowledge, while the graph will link concepts, evidence, and CPI topics.
Conventional Retrieval-Augmented Generation (RAG) feeds isolated text chunks to large language models (LLMs), so it breaks document semantics, overlooks dependencies between entities, and lags behind changes in siloed sources. The prototype’s drafts and updates will be compared with this baseline to evaluate factual accuracy, completeness, traceability, update correctness, and authoring and review effort.
Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Sweden (SE) || Stockholm
Req ID: 791044

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