Capitol Imaging Services

Master Scheduler (49868)

Capitol Imaging Services  •  Houston, TX (Onsite)  •  23 days ago
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Job Description

Job Location: Houston MRI Corp Office - Houston, TX 77080
Position Type: Full Time
Job Shift: Day
Job Category: Health Care
Job Title: Master Scheduler

Position Summary
Capitol Imaging Services, a rapidly growing imaging company, has an immediate opening for a full-time Master Scheduler.  This person will be responsible for optimizing appointment availability and maximizing patient access across 18 imaging facilities in the Houston area. This role plays a critical part in ensuring efficient utilization of imaging equipment, improving patient throughput, and supporting revenue growth by proactively identifying and filling open appointment slots.
Key Responsibilities
- Monitor and manage daily, weekly, and long-term imaging schedules across all facilities
- Proactively identify open appointment slots and implement strategies to fill gaps
- Coordinate with front desk teams, call centers to optimize scheduling workflows
- Analyze scheduling patterns, cancellations, and no-shows to improve utilization rates
- Prioritize urgent and high-value imaging studies while maintaining balanced schedules
- Communicate availability to referral sources and internal teams to increase bookings
- Maintain accuracy of scheduling systems and ensure data integrity
- Assist in developing and implementing scheduling protocols and best practices
- Track key performance metrics such as fill rate, turnaround time, and capacity utilization
- Support special projects, including new site openings or service line expansions

Qualifications
- High school diploma required; Associate’s or Bachelor’s degree preferred
- 4+ years of scheduling experience, preferably in healthcare or imaging services
- Bilingual proficiency (English/Spanish) preferred
- Strong understanding of medical imaging modalities (MRI, CT, X-ray, Ultrasound) preferred
- Experience with scheduling or EMR systems (e.g., ABBADOX/PACS)
- Excellent organizational and multitasking skills
- Strong analytical and problem-solving abilities
- Effective communication and collaboration skills
Key Competencies
- Attention to detail and accuracy
- Ability to work in a fast-paced, high-volume environment
- Data-driven decision-making
- Customer service mindset
- Initiative and proactive approach to problem-solving
Capitol Imaging Services

About Capitol Imaging Services

Capitol Imaging Services (CIS) is working to be the screening and diagnostic testing provider of choice for people in the communities we serve as well as their medical providers.

One critical factor is the overall experience for a person who comes in for his or her test, from the time he or she walks through our door to the time he or she departs.

There are three components CIS associates work diligently to deliver to each and every person:

• A warm welcome from our front desk receptionists.

• A pleasant experience from registration to the completion of the imaging exam.

• A very sincere “thank you” for choosing us prior to leaving our facility.

If your visit at a CIS facility is not warm, pleasant and sincere, we want to know about it.

At Capitol Imaging Services, people are treated with the respect they deserve. Their pre-registration is made simple and any wait times are usually minimal in length. Test results are provided to physicians as quickly as possible so any treatment deemed appropriate may begin.

We understand because we, our family, loved ones and friends are CIS patients, too.

Capitol Imaging Services performs imaging exams in facilities that are free of hectic medical campuses, multi-story parking garages, elevators, painted lines and signs everywhere. People who come to a CIS facility park in front or near our clinic, walk in the front door and straight into our reception area. Because we know that undergoing an imaging exam can be a worrisome, anxious time for many, we work to offer a calm, quiet atmosphere that puts people at ease.

Being more at ease for an exam such as a MRI, CT or ultrasound scan contributes significantly to better images AND a more quality outcome for the radiologist and the treating medical provider.

Industry
Healthcare & Social Services
Company Size
51-200 employees
Headquarters
Metairie
Year Founded
Unknown
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