Job Description

To provide each guest with outstanding and personalized customer service, while providing facials, and waxing, with a high skill set. 

• The ability to perform all types of skin care facials, and waxing services with knowledge and high skill set.
• Must be able to initiate and engage in conversations in a professional and friendly manner.
• Holds strong understandings of all skin types with the ability to analyze the skin and suggest retail products for home care.
• Must be able to work well with others and as a team.
• Participate and attend all education classes and staff meetings.
• Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.
• Provide consistent professional treatments as directed in training classes and accepted certification practices.
• Properly care for equipment and products used.
• Communicate and describe in an articulate manner the spa offerings.
• Ability to compare the different services on the menu.
• Recommend and up-sell services at the spa facility on property.
• Handle guest questions and concerns with professionalism and courtesy.
• Respond to guest requests immediately, accurately, and appropriately.
• Understand the importance of a commitment to continuing education.
• Ability to work unsupervised for an extended period.
• Uphold all protocols for set-up and cleanliness of treatment rooms including extensive in-between client cleaning procedures.
• Understand that as a representative of the Spa they will maintain a healthy appearance and a positive attitude.
• Comfortable around guests who may be in a state of undress.
• Maintain a clean, safe, stocked, and well-organized work area.
• Follow all guidelines established by the governing state board.
• Understands the importance of punctuality and work readiness.
• Maintains well-maintained spa appearance.
• Assisting all areas of the spa operation as directed by management.
• Due to the nature of the hospitality industry, team members may be required to work varying schedules, weekends, and holidays to meet the needs of the facility.

• Must be 21 years of age or older.
• High School Diploma or equivalent.
• Proper training and certificates for service provided. (Must be able to produce certifications upon hire).
• Two years experience in a hotel or resort preferred.
• Fast-paced environment.
• Must have enthusiasm and possess excellent customer skills.
• Experience in administering treatments to male and female guests in a professional manner.
• Understand and follow Blood Born Pathogen procedures.
• Excellent reading, writing and oral proficiency in the English language.
• Able to lift up to 10 lbs.
• Able to stand for a long period of time (up to an average 10-hour shift).

• Able to work the entire shift in a mask and other-directed protective wear.

  Wage: “This position is Commission Only”