Job Description

At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and a comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth.

For more information, visit www.everonsolutions.com or follow us on LinkedIn.

Essential Functions

• Performs routine and emergency service calls. Troubleshoots, replaces, and/or repairs malfunctioning or inoperative equipment.
• Must have an ability to proctor, coach, and teach others.
• Provides reliable, high quality customer support.
• Provides customer instruction on system operation and functionality.
• Performs system testing and signal verification.
• Maintains the necessary truck stock/inventory (equipment and tools).
• Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
• Ensures the progress and completion of assigned tasks.
• Provides documentation of service and hours worked.
• Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
• Monitors and ensures the progress and completion of assigned tasks.
• Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
• Completes other projects to manager and customer satisfaction, as assigned.

Required Competencies

• Have a strong work ethic and be detail oriented.
• Ability to proctor, coach, and teach others.
• Mastery knowledge of commercial intrusion systems, fire systems, CCTV, intercom, and access control systems.
• Working knowledge to full understanding of local/national codes.
• Ability to read and interpret blueprint, schematics, diagrams, instructions, etc. as presented in English.
• Ability to collaborate and communicate with internal and external teams and end users in English.

Qualifications - External

Minimum Qualifications (Education, Skills & Experience):

• Must present proof of ability to legally work in the United States.
• Minimum of High School Diploma/Vocational Training.
• Must have five (5) or more years of experience.
• Must have full knowledge of local/national codes.
• Must possess strong communication/leadership skills when working with others.
• Must have full knowledge of test equipment, such as multimeters, battery analyzers and decibel meters.
• Must have a valid driver’s license.
• Must be able to clear a drug screening in accordance with company policy and applicable law.

Certification/Licensing

• Must obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes.
• Requires 75% to 100% proficiency in Everon Commercial’s Tier 1 product offerings.

Work Environment

The work environment characteristics described here are representative of those the employee may encounter while performing the essential functions of this job.

• Exposure to outside weather conditions, risk of electrical shock, and harsh work environments.

Physical Requirements

While performing the essential functions of this job, the employee is regularly required to undertake certain physical requirements unassisted for up to 8 hours per day.

• Stand; walk; sit; twist; use hands to handle; reach with hands and arms; push; pull; climb or balance; stoop, kneel, crouch, or crawl; talk and hear.
• Use vision abilities, including close, distance, peripheral, depth, and color.
• Work in unusual and sometimes difficult positions/circumstances, such as with ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, attics, above ceilings, etc.
• Lift, move, and hold up to approximately 50 lbs.
• Must be able to work a full-time, flexible schedule with “on-call” availability.
• Must be able to travel on short notice.
• Must be able to drive a motor vehicle (day and evenings) for extended time periods of time.

Pay and Benefits Disclosure

The budgeted pay range for this role as of November 2024 is $30.30 - $52.52 and hour. This range is based on multiple factors, including but not limited to tenure, previous experience, qualifications, certifications, and geographic considerations. Everon offers eligible employee’s competitive benefits, including health and welfare benefits, a 401(k) plan with company match, short term and long-term disability coverage, life insurance, wellbeing benefits, and paid time off among others.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this position. Everon may update the essential functions, qualifications, and other requirements at any time, with or without notice, consistent with the position’s purpose and business necessity.

Everon considers all applicants for employment without regard to protected class or characteristics. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.