Job Description

Who we are:

Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We are proud to offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and, above all, a world-class customer experience.

The Corporate Trainer is responsible for collaborating with business leaders, managers, and team members across the organization to develop employee knowledge, skills, and performance. Duties include organizing and facilitating training programs, delivering onboarding and ongoing learning initiatives, supporting employees with professional development, and partnering with leadership to identify, implement, and evaluate training solutions that meet organizational needs.

Visual Comfort Offers:

• Work-Life Balance: Monday – Friday, 7:00am – 4:00pm
• Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
• Paid Time Off: Generous vacation accrual and paid time off policies.
• Holidays: 7 paid holidays per year, in addition to 2 floating holidays.
• Compensation: Competitive compensation plan
• Health Benefits: Visual Comfort pays the majority of employees medical, vision, and dental coverage, available starting the first of the month following your start date.
• Insurance: Company-provided life insurance and short-term disability coverage.
• Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.

Summary:

Working closely with multiple departments, the Master Data Coordinator maintains accurate customer and vendor data within JDE Enterprise One (JDE).

How success is defined:

• Create, revise, deactivate, and maintain customer and vendor master data in JDE with a high degree of accuracy
• Maintain sales tax documentation and support sales tax modules and related third-party platforms, including Avalara
• Research discrepancies and communicate with internal partners to obtain complete and accurate information before creating or updating records
• Partner with Sales, Finance, Customer Experience, Credit & Collections, distribution centers, and other teams to maintain accurate customer and vendor information
• Generate, review, and maintain weekly and monthly reporting related to master data
• Coordinate with Information Technology department on system errors, updates, upgrades, testing, and issue resolution affecting master data
• Maintain correct account relationships and structures within the JDE system
• Review exception and discrepancy reports and complete required customer or vendor record corrections
• Create and maintain standard operating procedures and related process documentation related to master data
• Work effectively with others in a team environment to accomplish organizational goals and identify and resolve problems
• Exhibit and adhere to the established Visual Comfort & Co. Values
• Demonstrate commitment, dependability, punctuality, and adherence to the agreed-upon schedule while being present in the workplace to effectively collaborate and communicate with coworkers and teams

What you will bring:

• Bachelor's degree in business administration, computer science, or a related field
• 2+ years of full-time work experience in Credit & Collections, master data management, sales operations, or a related function
• Experience with JDE or a comparable ERP platform preferred
• Advanced Microsoft Excel skills, including pivot tables, VLOOKUP, and complex formulas.
• Proficiency with Microsoft Office tools
• Strong data-entry, research, and validation skills with exceptional attention to detail and accuracy
• Excellent internal and external customer service, written communication, and verbal communication skills
• Strong organizational, analytical, and time-management skills, with the ability to prioritize multiple deadlines and changing business needs
• Ability to perform repetitive tasks accurately, follow established procedures, and work independently with minimal supervision
• Ability to work effectively in a fast-paced, team-oriented environment and maintain a high level of integrity and personal accountability
• Equivalent combinations of education, experience, and training that provide the required knowledge, skills, and abilities will be considered

Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or expression, genetic information, or any other legally protected status.

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, Visual Comfort & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).