Eaton’s Corporate Sector division is currently seeking a Master Data Analyst - Customer operations.
Maintain full updates into CRM system (SAP) as well as any customer request related with new customers, sold-to settings, ship-to settings, lead times, obsolete parts and some invoicing activities.
A. Review contract updates
B. Attend mail box for customer request related with modified accounts and sold-to/ship-to adjustements
C. Review and release invoicing activities for preventive maintenance
D. Update projects individual projects assigned by Functional Manager
E. Create and close tickets for requests related with modified accounts trought Sales Force tool
F. Follow up for service request in regards of new accounts to be set up
G. Able/Unable accounts into CRM (SAP)
H. Assure to block obsolete parts reported
I. Ability to constructively manage conflicts and discrepancies towards positive resolution
J. Prioritizing customer demand to assist with improved product flow
K. Work with finance team to resolve customer credit requests
L. Correct assignment for other Divisions request
M. Portal webs maintenance
N. Maintain safe, clean working environment in compliance with all Eaton safety standards, Life Saving Rules, and daily 5S+ requirements to help build a Zero Incident Culture.
#Li-SL4
All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges.
Eaton is an Equal Opportunity Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
