Massage Therapist - PRN - (260005CO)
"To Heal. To Teach. To Discover." At University Hospitals, these words represent more than just our mission; they encapsulate the opportunities available to the numerous world-class doctors, nurses, healthcare professionals, and support staff who choose to join UH and make a difference.The Massage Therapist role within the UH Connor Whole Health - Westlake location offers a unique chance to become part of a dynamic, collaborative interdisciplinary team. This position adds value to patient care and significantly assists individuals with various issues.We currently offer an opportunity for a PRN, Massage Therapist to support patients in Westlake. A Brief OverviewThe Massage Therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train on specific massage and body treatment offerings. They must possess excellent communication skills and be able to learn the service offerings necessary to effectively provide wellness solutions to meet the needs of our guests. They must hold and maintain a current state license. What You Will DoBe on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.Provide consistent professional massage and body treatments in accordance with protocols and accepted certification practices.Assess clients' soft tissue condition, joint quality and function, muscle strength, and range of motion.Effectively inform and educate our guests about specific wellness concerns.Be flexible with your schedule, supporting the needs of the dept.Properly care for equipment and use proper amounts of product to assist with cost controls.Have complete knowledge and understanding of all services and products offered.Uphold the standards of sanitation and sterilization as directed by law and the dept policies and procedures.Perform prep work, properly clean and restock room as required.Communicate to management any and all occurrences involving staff or guests in the dept that require attention.Actively promote the department, treatments, services and retail, as well as programs, promotions and/or discounts available.Handle guests’ questions and concerns professionally and courteously.Provide accurate, appropriate and immediate responses to all requests by guests.Possess the ability to work without direct supervision.Maintain a positive attitude and contribute toward a quality work environment.Regularly attend, participate in and support training and staff meetings for the dept.Assist in all areas of department operation as requested by management.Refer clients to other types of services as neededResponsible for adhering to the standards and ethics of the Exhale Spa and the State Medical Board of OhioContinues to market self for future businessProvide clients with guidance and information about techniques for postural improvement, and stretching, strengthening, relaxation and rehabilitative exercises. Additional ResponsibilitiesPerforms other duties as assigned.Complies with all policies and standards.For specific duties and responsibilities, refer to documentation provided by the department during orientation.Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
EducationHigh School Equivalent / GED (Required)Completion of an accredited massage therapy program. Work Experience2+ years Experience in 2 or more disciplines of massage techniques (Preferred) 1+ years massage therapy experience (Required) Knowledge, Skills, & AbilitiesAbility to document massage intake forms on each client (Required proficiency)Strong communication skills (Required proficiency)One year customer service experience (Required proficiency)Ability to work a flexible schedule (Required proficiency)Clientele following. (Preferred proficiency)Ability to use tools and accessories associated with the massage (for example: warm towels, hot stones, etc) (Required proficiency)Must have enthusiasm and possess excellent customer service skills. (Required proficiency)Enjoy working with people and possess a friendly and outgoing personality. (Required proficiency)Excellent communication and listening skills, as well as basic computer knowledge. (Required proficiency)Team player. (Required proficiency)Must participate in a minimum of 2 volunteer UH events/year and provide chair massage samplings (health fairs, community events etc) (Required proficiency) Licenses and CertificationsBasic Life Support (BLS) Heartsaver First Aid/CPR/AED within 90 Days (Required)Must hold and maintain an Ohio Massage Therapy license (Required) Preferred Qualifications/Position DetailsPrevious experience in 2 or more disciplines of massage techniques, such as Lymphatic Drainage, is preferred. At least 1 year of recent experience is required. This MT will provide care for all ages. Position is PRN, weekdays, and will work out of our outpatient office location in Westlake. Physical DemandsStanding FrequentlyWalking FrequentlySitting RarelyLifting Frequently 50 lbsCarrying Frequently 50 lbsPushing Frequently 50 lbsPulling Frequently 50 lbsClimbing Occasionally 50 lbsBalancing OccasionallyStooping FrequentlyKneeling FrequentlyCrouching FrequentlyCrawling OccasionallyReaching FrequentlyHandling FrequentlyGrasping FrequentlyFeeling ConstantlyTalking ConstantlyHearing ConstantlyRepetitive Motions ConstantlyEye/Hand/Foot Coordination Constantly
: United States-Ohio-Westlake
2055 Crocker Road
2055 Crocker Road
Westlake 44145
: Support Services
: Primary_Care_UHMSO
: Per Diem
: PRN - ShiftDays
: Standard
: Professional
: No
Remote Work: No
: Sep 22, 2026, 5:18:16 PM
Founded in 1866, University Hospitals serves the needs of patients through an integrated network of 23 hospitals (including 5 joint ventures), more than 50 health centers and outpatient facilities, and over 200 physician offices in 16 counties throughout northern Ohio. The system’s flagship quaternary care, academic medical center, University Hospitals Cleveland Medical Center, is affiliated with Case Western Reserve University School of Medicine, Northeast Ohio Medical University, Oxford University and the Technion Israel Institute of Technology. The main campus also includes the UH Rainbow Babies & Children's Hospital, ranked among the top children’s hospitals in the nation; UH MacDonald Women's Hospital, Ohio's only hospital for women; and UH Seidman Cancer Center, part of the NCI-designated Case Comprehensive Cancer Center. UH is home to some of the most prestigious clinical and research programs in the nation, with more than 3,000 active clinical trials and research studies underway. UH Cleveland Medical Center is perennially among the highest performers in national ranking surveys, including “America’s Best Hospitals” from U.S. News & World Report. UH is also home to 19 Clinical Care Delivery and Research Institutes. UH is one of the largest employers in Northeast Ohio with more than 30,000 employees.
