Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Sleek urban retreat in the Pacific Northwest. Surrounded by snow-capped mountain peaks, deep-blue waters and swaths of evergreen forests, Seattle is as wild as it is trendy. Our Hotel puts you in the heart of the city’s downtown, with the Seattle Art Museum on one side, iconic Pike Place Market on another and the waters of Elliott Bay gleaming to the west. Wake to a fresh cup of coffee delivered straight to your room, then head out to explore eclectic neighbourhoods and craft breweries, or spend the day hiking up nearby Mount Rainier or kayaking on Lake Union. Come nightfall, meet us at Goldfinch Tavern, an Ethan Stowell Restaurant, and let our chefs show you all the best local flavours of your new favourite city.

Massage Therapist - Full Time

Four Seasons Hotel Seattle

About the Role

As a Massage Therapist at Four Seasons, you will deliver personalized, high quality massage treatments to guests, ensuring a luxurious and rejuvenating experience that embodies the brand’s standards of excellence. This role requires a deep understanding of various massage techniques, a guest focused approach, and a commitment to maintaining a professional, serene environment. You will also contribute to the overall spa experience by promoting wellness offerings and supporting the team in creating a memorable experience for all guests.

What You Will Do

Client Consultation & Treatment

• Conduct thorough consultations to understand guest needs, health concerns, and preferences.

• Provide a variety of massage services, such as Swedish, deep tissue, and specialty treatments, tailored to guest preferences.

• Educate guests about the benefits of treatments and recommend personalized spa programs. Spa Environment Maintenance

• Maintain a clean, organized, and welcoming treatment room, adhering to Four Seasons’ standards.

• Ensure proper sanitization of equipment and restocking of products.

• Uphold a tranquil and professional atmosphere in the spa.

Guest Interaction & Service Excellence

• Handle all guest interactions with warmth, professionalism, and discretion. • Promote other spa services and wellness programs, encouraging guests to explore the full range of offerings.

• Anticipate guest needs and exceed expectations through thoughtful and attentive service. Team Collaboration & Compliance

• Work harmoniously with colleagues and supervisors to ensure seamless spa operations.

• Participate in regular team meetings and training sessions to stay informed about spa updates, trends, and protocols.

• Comply with all health, safety, and operational standards to maintain a secure environment for guests and staff.

What You Bring

• A national certification or license as a Massage Therapist.

• Current CPR certification.

• A minimum of 2 years of experience in a luxury spa or resort setting.

• Proficiency in English, with excellent communication skills.

• Strong knowledge of anatomy, physiology, and various massage techniques.

• Exceptional organizational skills, attention to detail, and a high level of professionalism.

• A passion for wellness and a genuine commitment to guest satisfaction.

• Physical stamina to perform multiple treatments and ability to handle equipment safely.

Benefits Include:

• Compensation: $21.30/hour, plus applicable commissions percentage & gratuities

• 13 Days Paid Time Off + 10 Paid Holidays/year

• Medical, Dental, & Vision Insurance 

• 401K Retirement Savings Plan, plus Employer Match Program 

• Complimentary Room Nights and Discounted Rates  

• Complimentary Meals in our Employee Cafeteria

• Complimentary Uniform Care & Dry Cleaning

• Employee Assistance Program 

• Investment in your Wellbeing 

• Paid Parental Leave & Short-Term Disability

• Life Insurance 

• Bereavement & Jury Duty Pay

• FMLA & WA State Leave

• Personal, Medical, & Military Leave options

• Tuition reimbursement 

• Training Programs; Growth & Development Opportunities 

Learn more about our property and what it is like to work at Four Seasons by visiting: http://www.fourseasons.com/seattle

Seattle Hospitality Careers | Four Seasons Hotel Seattle

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf