Job Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island.
About the role
Our Massage Therapist will deliver personalized and therapeutic treatments that rejuvenate, relax, and exceed the expectations of our guests. You will be an ambassador for our commitment to wellness, ensuring each guest experience is crafted with expertise, warmth, and the finest attention to detail.
What you will do
To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.
To report for duty punctually wearing the correct uniform/attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards. Works harmoniously and professionally with co-workers and supervisors.
To provide a friendly, courteous and professional service at all times
To comply with local legislation as required
To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.
To respond to any changes in the department as dictated by the needs of the industry, company or hotel.
To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
To attend training and meetings as and when required
To ensure a safe workplace by identifying hazards and taking corrective action.
Assist the Spa reception by escorting guests to the appropriate locker rooms and providing an orientation of the area and amenities.
Assist in the selling of retail items.
Assist the Spa Attendants in retrieving/stocking/folding and generally tidying Locker Rooms and other guest areas.
Respond properly to any hotel emergency or safety situation.
Perform other tasks or projects as assigned by hotel management
What you bring
Minimum of two years' professional experience as a Massage Therapist, preferably in a luxury hotel or spa environment.
Solid knowledge of a wide range of massage techniques and treatment protocols, with the ability to personalize services based on guest needs.
A warm, welcoming demeanor and a consistently positive attitude, reflecting the Four Seasons commitment to excellence.
Impeccable grooming standards and a professional appearance at all times
Physical stamina and strength to perform multiple treatments daily and meet the essential physical functions of the role.
Flexibility to work a variety of shifts, including mornings, evenings, weekends, and holidays, as business demands.
Legal authorization to work in Spain.
Fluency in both English and Spanish, with strong communication skills to ensure seamless guest interaction.
A genuine passion for wellness, service, and creating memorable guest experiences
Work Experience: 2 Years
Degree Professional /Technician
Languages Spanish / English
Language Ability High
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Discounts at our hotel restaurants
Discounts on local services
Possibility of accommodation and transportation to work (at a reduced cost)
