Job Description

Job Summary:

Performs massages to Ballantyne Spa guests. Provides a professional and courteous luxury service throughout each guest's visit to ensure a memorable experience that exceeds expectations. ***Commission, plus service charge and tips. Also, hourly wage for any trainings*** *** Evening Availability****** On Call***

Primary Responsibilities:

• Administers massage and body treatments to guests according to spa procedures and within the allotted amount of time.
• Prepares and maintains the supplies and the treatment areas.
• Assists with removal and replenishing of linens daily.
• Maintains knowledge of all treatments and has the ability to explain treatments to guests.
• Conducts tours of the facility.
• Maintains cleanliness and neatness of the facility to ensure immaculate conditions at all times.
• Applies imaginative and innovative methods on the job to increase efficiency and service.
• Applies education in specific areas of expertise, job related skills and performs a working knowledge of technology.
• Exhibits strong dedication and commitment.
• Takes personal ownership in success of core values and core strategies.
• Demonstrates the desire to work and put forth extra effort to accomplish vision and mission of others.
• Ability to perform job in honest, forthright manner, treating others fairly and with respect.
• Possesses the personal desire to be the best one can be.
• Adapts to new job situations, information, quickly. Handles multiple assignments and changes.
• Desires to provide 4-Star/Diamond Service to all people at all times.
• Doing one's job to the best of their ability and doing what is important to their supervisor.
• Always asks: What I can do to benefit the company.
• Provides a professional image at all times through appearance and dress.
• Follows company policies and procedures.
• Note: Other duties as assigned by supervisor or management

Qualifications

Education/ Experience:

• High School Diploma or equivalent required.
• One year experience in body and massage treatments desired or must show a desire to learn and grow.
• Must attend product knowledge training.

Certification and/or License Requirement: Must possess current licenses and certification as required by state, county, city/town.

Skills:

• Must be proficient in all components of massage therapy, e.g., anatomy, physiology, etc.
• Must have the ability to work well under pressure without letting that pressure show to guests.
• Must be patient, a courteous listener, and able to show empathy.
• Must be tactful in insuring the privacy of each guest.
• Must possess strong interpersonal skills.
• Must have the ability and desire to learn and to stay up-dated in the massage and body work industries.
• Must possess the skill and knowledge to perform various types of massages, e.g., Swedish, Deep Tissue, etc.

Working Conditions:

• May be required to work nights.
• Will be required to work weekends and holidays.
• May be asked to work overtime.

Physical/Cognitive Activities:

The major responsibility of this position is to provide services and treatments to our guests; therefore much of the workday is spent moving about and on your feet. A certain degree of dexterity is involved in most of these services, and all can require bending and flexibility, as well as the ability to lift, carry and push up to 25 lbs. This is a physically demanding position.

Interaction with guests is key in this position and so requires the ability to listen as well as communicate effectively.

Benefits:

• 401k after 90 days, fully vested, company match to 3%
• Medical (3 Plan choices)
• Dental (2 Plan choices)
• Vision
• Employee Assistance Program (EAP)
• Northwood Hospitality Discounts
• Marriott Discounts worldwide
• Awesome PTO policy
• and more

EEO and ADA Statements

The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

Qualifications

Discover Naples Grande Beach Resort

A Luxury Choice among Hotels in Naples, Florida

A warm, effortless level of hospitality greets you at Naples Grande Beach Resort. This inviting beach property sets the standard for treating guests and families to endless activities, incredible nearby sights and an unmatched level of service and attention. Rediscover this unique luxury resort in Naples, Florida and indulge in a truly special getaway.

Our hotel received the TripAdvisor Certificate of Excellence Award. This honor is awarded to establishments that achieve outstanding traveler reviews on TripAdvisor, the world's largest travel site. Our staff takes great pride in consistently offering an exceptional experience to all guests at our resort in Naples, Florida. Discover for yourself what makes Naples Grande a standout among hotels in Naples, Florida.

Applicants who are fortunate enough to be selected for hire are eligible for benefits as follows:

Full Time Hires: Eligible for medical/dental/life benefits on the first day of the month following 30 days of employment. Other benefits include Paid Time Off, 401(k) and Resort Stay Program (where our team members can stay at other Northwood Hospitality properties).

Part Time Hires: Eligible for Paid Time Off, 401(k) and Resort Stay Program (where our team members can stay at other Northwood Hospitality properties).

On Call / Seasonal / Interns: Eligible for 401(k) and discounted Resort Stays at other Northwood properties.

Formerly known as the Registry Resort and the Waldorf Astoria Naples, the hotel has enjoyed over 28 years of success in this community and we look for new teammates to help continue that tradition. Our current ownership, Northwood Hospitality LLC, has invested millions in a complete transformation of the rooms and dining options.

Northwood Hospitality LLC owns and operates nine properties throughout the world, including the Naples Grande Beach Resort in beautiful southwest Florida, the New York Palace Hotel in Manhattan, the London West Hollywood in Hollywood, CA, the Marker, Parrot Key and Tranquility Bay in Key West and Cheeca Lodge in Islamorada. The company was incorporated in 2010 and is based in New York, New York under parent company Northwood Investors, LLC.

The Naples Grande Beach Resort reviews applications in the order in which they are received, per position, without regard to the applicant's age, race, ethnic background or religious preferences. Applicants selected for further consideration will be contacted by the hiring team by phone or email. All other applications will be closed for further review.

Salary Range

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